Customer Service Sales Associate- Johnstown

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Bensons Pet Center

Posted 2 months ago

Full Time

City of Johnstown, New York

In Person

Smart Summary

Responsibilities

The associate is responsible for greeting customers, providing product recommendations, and ensuring a positive shopping experience. They also handle cash transactions, maintain store cleanliness, and assist with inventory management.

Qualifications

You have a passion for pets and exceptional customer service skills, along with a high school diploma or equivalent. You are able to work in a fast-paced environment, handle multiple tasks, and possess basic math skills for transactions. Previous retail or customer service experience is preferred.

Must Have Skills for ATS

Cash handling

Inventory management

Customer service

Job Description

Description

Join Our Team at Benson's Pet Center!

Love pets and passionate about customer service? Benson’s Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience.

Salary: Starting at $17/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus.

Key Responsibilities:

  • Greet customers warmly and provide prompt assistance.
  • Identify customer needs and recommend suitable products and services.
  • Answer customer inquiries and resolve any issues or concerns.
  • Maintain a clean, organized, and visually appealing sales floor.
  • Operate the cash register, process transactions, and handle returns.
  • Restock shelves and ensure products are properly labeled.
  • Stay informed about new products, services, and promotions.
  • Assist with inventory management and stock control.
  • Collaborate with team members to achieve sales targets and store goals.
  • Uphold Benson’s Pet Center’s standards for honesty, integrity, and customer satisfaction.

Qualifications:

  • High school diploma or equivalent.
  • Previous retail or customer service experience is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic math skills for handling cash transactions.
  • Passion for pets and a desire to provide top-notch customer service.
  • Availability to work a varied schedule, including days, evenings, weekends, and holidays.

Join us in making a difference for pets and their owners!

How to Apply: If you are passionate about pets and providing exceptional customer service, we would love to hear from you! Please visit our website at www.bensonspet.com and click the Careers link to apply.

Benson’s Pet Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Bensons Pet Center

Benson's Pet Center has multiple locations in Upstate New York and a location in Western Massachusetts. Everyone can shop for their furry, feathery, and scaly friends at Benson's. A place where animals and customers come first.
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