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HOSTESS

A

Aqimero of Philadelphia

Posted 2 months ago

Full Time

Philadelphia, Pennsylvania

In Person

Smart Summary

Responsibilities

The hostess is responsible for greeting and seating guests, managing the floor plan, and maintaining an organized and clean host area. They also handle phone inquiries, process to-go orders, and ensure a positive dining experience for all guests.

Qualifications

You have at least one year of experience in a similar role and possess strong verbal communication and organizational skills. You are able to read and write, determine accurate wait times, and maintain a clean and organized work environment. Bilingual abilities are a plus for this role.

Must Have Skills for ATS

workplace safety procedures

RSH procedures

Job Description

Description

Summary  
 

Welcome guests in a warm and friendly manner.  Greet and seats guest.  Present menus in a kindly, professional and quick manner. 

Essential Functions 

  1. Greets and seats guests 
  2. Presents menus to guests 
  3. Informs guests about special menu items 
  4. Enhance the customer experience by treating guests in a friendly and professional manner 
  5. Takes names on a waiting list 
  6. Assign tables 
  7. Run the floor plan board 
  8. Takes guest information and quotes wait time to guests accurately when tables are not immediately available. 
  9. Keep an organized host area, clean and well stocked 
  10. Answers phone and answers questions concerning the menu and restaurant. 
  11. Interacts with guests in and as they leave the restaurant to ensure positive dining experience. 
  12. If applicable, take fill and process to go orders 
  13. Maintain restrooms throughout shift. 
  14. Maintain entrance area clean and free of debris to include mopping 
  15. Other duties as directed. 

Requirements

Experience:  

1 year of experience in a similar position 

Technical Skills and Knowledge of Job: 

  • Must be able to read, write, and determine wait time based on RSH procedures 
  • Must visually be able to scan restaurant for clean, unoccupied tables and check/clean bathrooms 
  • Knowledge of workplaces safety procedures 

Competency: 

  • Excellent communication skills (verbally interacts with management, servers, team members, and guests) 
  • Organizational skills 
  • Multi-task oriented 
  • Bilingual is a plus 

A

Aqimero of Philadelphia

RSH is a hospitality group with global impact. Our disciplined, strategic approach to food and beverage has built some of the most successful Latin restaurant concepts across the globe. Founded by Chef/Owner Richard Sandoval, we develop concepts and business strategies that build the reputations, tell the stories, and grow the revenues of restaurant and hospitality brands alike. With 60 locations across 4 continents, 11 countries and 10 US states, our depth of experience extends to most corners of the planet and is ever-evolving. Chef Sandoval’s “made from scratch” approach and passion for introducing Latin cuisine to the world continues to inspire him to combine authentic Latin ingredients with international flavors and inventive techniques to create one-of-a-kind concepts and cuisines that include modern and coastal Mexican, Latin-Asian, Peruvian and Pan-Latin.
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