Night Auditor

C

Courtyard Rochester, NY

Posted 2 months ago

Full Time

Rochester, New York

In Person

Smart Summary

Responsibilities

The Night Auditor is responsible for verifying and balancing financial transactions and preparing daily operational reports during the overnight shift. They also provide customer service to guests and monitor hotel security to ensure a safe environment.

Qualifications

You have a high school diploma or equivalent and a strong attention to detail, with proficiency in multitasking and excellent communication skills. Previous experience in hotel front desk or accounting is preferred, along with the ability to work independently and collaboratively during overnight shifts, weekends, and holidays.

Must Have Skills for ATS

Microsoft Office

Job Description

Description

$250 Signing Bonus (after 90-days)

Full-Time. Weekends and holidays required. Overnight shift.

The Courytard Rochester Downtown, managed by Essex Hotel Management, is currently seeking a DRIVEN Night Auditor.

As a Night Auditor, you will ensure the accuracy of financial transactions and guest records during the overnight shift and provide exceptional customer service to guests during check-in and check-out. 

Responsibilities:

- Verify and balance all financial transactions from the day shift

- Prepare daily reports and summaries of hotel operations

- Process guest check-ins and check-outs

- Respond to guest inquiries and resolve any issues or complaints

- Maintain accurate guest records and ensure confidentiality

- Monitor hotel security and report any suspicious activity

- Assist with other duties as assigned by management

What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:

  • Dedicated to finding solutions that work
  • Responsive to our partners, our team members, and our guests
  • Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable
  • Value-Oriented - we value diversity, relationships, and performance
  • Engaged - we care about the work we do and the people we work with
  • Nimble - we strive to be flexible and innovative

Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Requirements

Requirements:

- High school diploma or equivalent

- Previous experience in hotel front desk or accounting preferred

- Strong attention to detail and ability to multitask

- Excellent communication and customer service skills

- Proficient in Microsoft Office

- Ability to work independently and as part of a team

- Availability to work overnight shifts, weekends, and holidays

C

Courtyard Rochester, NY

Headquartered in Rochester, New York, Essex Hotel Management, LLC has developed, owned and managed hotels and multi-family properties since the mid-1980s. The assets in our extensive portfolio represent over 3,500 hotel rooms and nearly 3,800 residential units located in 14 Eastern States. For nearly three decades, Essex's "solution driven"​ approach has resulted in a high level of satisfaction - for our partners, owners and guests alike. While initially an owner-operator, Essex began providing independent third-party management services in 2002. Currently, we are an approved management company for top select service brands and have received numerous awards and recognitions for turnaround improvements and operational excellence.
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