Company Overview

Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.

Working at Hero or one of its affiliated practices is both a career and a calling. Join us – be a Hero!

Position Overview

We are currently seeking an Orthodontic Assistant to provide efficient, high-quality care to our patients. This position will report to the Lead Orthodontic Assistant.

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Pay range: $17-$28/hr

Job Responsibilities

Provide orthodontist with excellent chair-side assistance by fitting orthodontic bands, setting up bonding, placing archwires, delivering appliances, and removing braces in a timely manner
Collect and record patient medical history in Electronic Healthcare Records (EHR) system
Collaborate with others to provide high-quality care and experience for our patients and their families
Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Minimum Qualifications

Radiology education and training that meets state requirements
Strong interpersonal skills, including a friendly outgoing demeanor and the ability to actively listen to patients and parents
Ability to multi-task and complete dental tasks correctly and in a timely manner
Knowledge of e-Clinical Works (eCW) a plus
Previous experience working in a dental office preferred
Current BLS CPR certification

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Hero Practice Services: A Different Kind of Practice Management Group Hero is the only practice management group focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities. With dozens of offices nationwide, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO! Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well-trained staff. The Hero Practice Services team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness. Navigating the healthcare system can be a challenge for the families we serve. At Hero, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children. Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.

Orthodontic Assistant

Orthodontic Assistant

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