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Veterinary Receptionist

Alliance Animal Health

Posted 2 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

The receptionist is responsible for maintaining the hospital reception area, greeting clients, and managing patient flow through scheduling and triage. They also handle administrative tasks such as answering inquiries, processing payments, and providing compassionate support to clients.

Qualifications

You have a compassionate, calm, and organized demeanor with strong communication and multi-tasking abilities. You possess computer skills and a desire to advance your knowledge. While not strictly required, 1 year of veterinary receptionist experience is preferred.

Must Have Skills for ATS

veterinary experience

computer skills

Job Description

Company Description

New York City Veterinary Group is one of the city’s oldest and most trusted veterinary practices, with roots dating back to 1948 at our East Side Animal Hospital location. From our beginnings in Midtown Manhattan to our expansion into Long Island City, we’ve built a reputation for compassionate, high-quality care and strong community connections.

Our veterinarians focus on preventative care to help pets live longer, healthier lives. We offer a full range of services, including wellness exams, vaccine planning, dental care, weight management, chronic disease support, and grooming.

With decades of experience and a commitment to personalized care, New York City Veterinary Group is proud to support pets and their families every step of the way.

Hospital locations
The Veterinarians at Court Square
East Side Animal Hospital
LIC Veterinary Center

Hours of Operation
Monday – Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM

Visit our website to learn more: NYC Vet Group

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

May be exposed to loud barking and brief periods of unpleasant odors.

You will have opportunities through a variety of virtual and hands on, interactive training and continuing development to be a master of your role or trying to grow into that next career move!

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay range: $21-$26 hourly

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
  • Employee Assistance Program 
  • Paid Vacation and Sick Time for ALL Employees 
  • Paid Bereavement Program 
  • Paid Parental Leave Program  
  • Competitive Compensation  
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program 
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster 
  • Career Development Opportunities 
  • Referral Bonus Program for most positions! 
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) 

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/

Alliance Animal Health

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community. When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.​ Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way. Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.
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