Waterpark Supervisor

Westgate Resorts

Posted 2 months ago

Full Time

Kissimmee, Florida

In Person

Smart Summary

Responsibilities

The Waterpark Supervisor is responsible for training aquatics staff, managing daily waterpark operations, and ensuring compliance with safety policies. They also oversee team performance, resolve guest conflicts, and coordinate marketing materials for the facility.

Qualifications

You have strong communication and supervisory skills, with the ability to conduct staff training and develop waterpark programming. You are also certified as an American Red Cross Lifeguard, CPR, First Aid, and AED, and can recognize and react to unsafe situations.

Must Have Skills for ATS

American Red Cross Lifeguard

CPR

First Aid

AED

Job Description

Company Description

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Pay Rate: $18.50/hour. If you're looking for a more flexible way to get paid, we offer DailyPay.

What you will do as a Waterpark Supervisor: 

  • Conduct classes, training and in service training for aquatics staff.
  • Develop, implement, and monitor programming and schedules for waterpark operation.
  • Direct the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs.
  • Develop detailed, realistic, and comprehensive plans that support organizational objectives.
  • Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
  • Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management.
  • Prepare, design, order, and distribute marketing material for Waterpark.
  • Perform other tasks as assigned by the Manager of Waterpark & Activities.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What you will bring:

  • American Red Cross Lifeguard, CPR, First Aid, and AED Certified.
  • Strong verbal and written communication skills with the ability to speak effectively with guests and other team members.
  • Strong ability to recognize unsafe and hazardous situations and react properly.
  • Must be able to move and lift 50lbs, and work in outdoor weather conditions.
  • Must be able to work weekends and holidays as needed.
  • Must be at least 18 and have a valid FL State Driver’s License to drive company golf carts.
  • Westgate Resorts is a Smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

  • Property: 45803-WG VacationVillas Resort
  • Career Site Category: Resort Operations
  • Compensation: from USD 18.50 - hourly
  • Westgate Resorts

    We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic. Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs. Our Mission: We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime. Social Responsibility: We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount. Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
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