Company Description

PetCare Animal Hospital has been proudly serving the Cincinnati area since 1986, providing exceptional veterinary care to dogs, cats, birds, and exotic pets. Led by Dr. Peter Hill, our dedicated team of veterinarians, technicians, and support staff is passionate about delivering high-quality, compassionate care to every patient that walks—or flies—through our doors.

With two locations in Blue Ash and Loveland, we offer a wide range of services using advanced technology in a modern, fully equipped facility. Our team takes pride in staying up to date with the latest in veterinary medicine through continuing education and hands-on experience.

Dr. Hill also serves as a staff veterinarian at the Newport Aquarium, where he cares for a variety of unique and exotic species—reflecting the diverse and exciting caseload our hospital supports.

At PetCare Animal Hospital, we’re more than a veterinary practice—we’re a team that values collaboration, continuous learning, and compassionate care. If you’re looking to join a supportive, experienced team that makes a real difference in the lives of pets and their people, we’d love to meet you!

To learn more click here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Experience using Cornerstone preferred
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.