Patient Access Center Representative
US Eye
Patient Access Center Representative
US Eye
Posted 2 months ago
Full Time
North Charleston, South Carolina
Hybrid
Smart Summary
Responsibilities
The representative is responsible for answering incoming calls, scheduling appointments, and verifying patient insurance information. They also maintain accurate patient records and coordinate with medical staff to ensure efficient care.
Qualifications
You have a high school diploma or equivalent and possess excellent communication and customer service skills. You are proficient in basic computer skills and have the ability to multitask in a fast-paced environment. Prior experience in a healthcare setting is preferred.
Must Have Skills for ATS
Scheduling appointments
Insurance verification
Patient registration
Medical terminology
Electronic Health Records (EHR)
Basic computer skills
Job Description
Patient Access Center Representative (Hybrid Opportunity-4 Days Remote, 1 Day in North Charleston)
Location: North Charleston, SC, 29406
Job Description:
We are seeking a dedicated and detail-oriented Patient Access Center Representative to join our team in North Charleston, SC. The ideal candidate will be responsible for providing exceptional customer service to patients and visitors, as well as accurately registering and scheduling appointments.
Responsibilities:
- Answer incoming calls and assist patients with scheduling appointments
- Verify patient insurance information and collect co-pays
- Update patient records with accurate demographic and insurance information
- Coordinate with medical staff to ensure timely and efficient patient care
- Provide information to patients regarding services, policies, and procedures
Requirements:
- High school diploma or equivalent
- Prior experience in a healthcare setting preferred
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in basic computer skills
US Eye
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