Assistant Manager

IRIS GALERIE

Posted 2 months ago

Full Time

Boston, Massachusetts

In Person

Smart Summary

Responsibilities

The Assistant Manager leads the team by example, overseeing daily operations, sales performance, and customer service excellence. They are responsible for staff training, inventory management, store maintenance, and ensuring compliance with company procedures.

Qualifications

You have a strong command of sales techniques, can identify customer expectations, and are adept at managing orders and tracking. You are also experienced in retail sales, possess strong communication and organizational skills, and are fluent in English.

Must Have Skills for ATS

Sales techniques

Order management

Customer order tracking

Retail sales

Merchandising

Cashbook

Inventory management

Customer service

Job Description

Job Posting – Assistant Manager

Iris Galerie offers the unique experience of revealing the beauty of our eyes through a unique macro photography process.

As a couple, family or solo, our customers can discover their eyes as they have never seen them before and immortalize them through a wide range of formats and finishes.

Iris Galerie offers its clients an artistic, community-based experience full of surprises that appeals to everyone.

If you want to take part in a real human adventure and contribute to the growth of our brand, come join us and take up the challenge of supporting our teams and our franchisees in their daily development.

As an Assistant Manager, you lead by example, demonstrating excellence, knowledge, and results for your team. Trade-oriented, you have a strong command of sales techniques, are able to identify customer expectations, and efficiently support order management and customer order tracking.

Be an active participant in the service offered by Iris Galerie (greeting customers, presenting the concept, shooting, editing, supervising, etc.)

Daily analysis of results: dashboards and indicators.

  • Support in identifying the causes of business slowdown, revenue decline and loss and propose action plans

Assist in recruiting, training, integrating and evaluating staff, and contribute to their professional development

  • Define your team’s objectives and support actions to achieve them.

  • Ensure compliance with all applicable regulations (health, safety, procedures, etc.) and required legal postings

Ensure store opening and closing.

  • Ensure proper store maintenance (layout, signage, cleaning), supervise merchandising.

  • Monitor operating account, assist with cashbook, safe and cash deposit, and support store budget development.

  • Monitor inventory status, oversee supplies (receiving orders), prepare and complete inventories.

  • Excellent customer service

Our expectations

  • Involvement in the success of your gallery

  • Fluency in English language required, both oral and written.

  • Additional language strongly appreciated

  • Ability to listen and be open to improvement

  • Strong communication skills (with field teams, support teams and management)

  • Strong rigor and organization

  • First experience in the field of sales and retail sales required

  • Independent and proactive profile

Job Type: Full-time

Salary: $21 -$23 per hour (depending on experience )

Location: Onsite, Iris Galerie Boston, 37 S. Market Street, Boston, MA 02109, USA

What's in it for you?

  • Competitive Base Salary

  • Sales Commissions + Tips

  • Excellent Paid Time Off Policy

  • Overtime Paid

  • Employee Discount

  • Training and ongoing support

  • Opportunity to grow within an international brand

  • Creative and dynamic work environment

Shift & Schedule:

  • Day, Morning and Evening

  • Monday to Friday + Weekend Availability

  • 40 Hours / Week

Starting Date:

ASAP

Application Process:

Please note that all communication regarding your application, including interview and updates, will be conducted via e-mail. We kindly ask that you monitor your inbox (and spam folder) regularly after applying.

#IRISCA

IRIS GALERIE

Iris Galerie offers the unique experience of revealing the beauty of our eyes through a unique macro photography process. As a couple, family or solo, our customers can discover their eyes as they have never seen them before and immortalize them through a wide range of formats and finishes from 49 euros. Iris Galerie offers its clients an artistic, community-based experience full of surprises that appeals to everyone. Iris Galerie has more than 50 galleries opened in just 1 year and a considerable expansion plan for 2023/2024 internationally.
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