Houseperson

Marcus Corporation

Posted 2 months ago

Full Time

Lake Geneva, Wisconsin

In Person

Smart Summary

Responsibilities

The Houseperson is responsible for cleaning and maintaining assigned areas such as hallways, stairwells, and foyers. They also manage the delivery of supplies and the removal of trash and linens from room attendant carts.

Qualifications

You have the physical stamina to perform repetitive manual labor tasks and the ability to lift up to 50 lbs. You can work a varied schedule including evenings, weekends, and holidays, and possess basic English communication skills. Previous hotel or customer service experience is a plus.

Must Have Skills for ATS

customer service

Job Description

Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We’re searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Houseperson at Timber Ridge Lodge & Waterpark, you will be cleaning, maintaining and supplying materials to assigned areas of the hotel. This is a great position for a candidate with little to no experience.

Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.  

What You Will Be Doing:

  • Clean all assigned areas including vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
  • Pick up and deliver supplies and other items upon request.
  • Remove all trash and linen from room attendant carts throughout the day.
  • Stock all linen closets with proper inventory.
  • Assist with team projects and perform additional assigned duties as needed.

What We Are Looking For:

  • Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
  • Must be able to represent the company in a professional, well-groomed and courteous manner.
  • Past experience in hotels and customer service a plus. 
  • Basic English communication is preferred.
  • Physical stamina to complete repetitive manual labor tasks.
  • Must be able to lift, push, pull, and/or carry up to 50 lbs.

What’s in it for you?

  • A free, well-balanced meal every shift
  • Discounted gym membership
  • Room discounts at Marcus Hotels & Resorts 
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another 
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Timber Ridge Lodge & Waterpark is an equal opportunity employer.

Marcus Corporation

Headquartered in Milwaukee, Marcus Corporation (NYSE: MCS) is a leader in the entertainment and hospitality industries, with significant company-owned real estate assets. The Marcus Corporation’s theatre division, Marcus Theatres, is the fourth largest theatre circuit in the U.S. and currently owns or operates 985 screens at 78 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. The company’s lodging division, Marcus Hotels & Resorts, owns and/or manages 17 hotels, resorts and other properties in eight states. Marcus Theatres is the fourth largest theatre circuit in the United States and currently owns or operates 1,036 screens at 83 locations in 17 states under the Marcus Theatres, Movie Tavern by Marcus and BistroPlex brands. For more information, please visit www.marcustheatres.com. Marcus Hotels & Resorts owns and/or manages 16 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes hotel food and beverage concepts developed by its Marcus Restaurant Group, featuring premier brands such as Mason Street Grill, ChopHouse, Miller Time Pub & Grill and SafeHouse Restaurants. For more information, please visit www.marcushotels.com.
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