Assistant Property Manager (1929 - Raleigh, North Carolina)

D

Drucker and Falk LLC

Posted 2 months ago

Full Time

Raleigh, North Carolina

In Person

Smart Summary

Responsibilities

The Assistant Property Manager supports the Property Manager in maintaining community cash flow, resident relations, and property standards. Responsibilities include showing apartments, processing applications, managing move-ins/move-outs, and handling administrative tasks like accounts payable and lease renewals.

Qualifications

You have a 4-year degree, an Associate's degree, or at least 2 years of work experience in retail sales or customer-related service. You also possess strong customer service, sales, and marketing skills, with knowledge of apartment rental and collection practices. Excellent organizational, communication, and interpersonal skills are essential for this role.

Must Have Skills for ATS

Yardi

ARM

CAM

Sales

Marketing

Customer Service

Property Management

Job Description

LYNNWOOD PARK

Weekend hours: Saturdays 10AM - 5PM

Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description.  Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction.
Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.
Essential Duties and ResponsibilitiesThe Assistant Property Manager should be capable of managing the community in the temporary absence of the Property Manager.  This includes being able to perform all functions which are included in the Property Manager’s job description, or as directed by the Property Manager.
• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made. 
• Show apartments and process applications for prospective residents.  • Handle and coordinate all details of move-ins and move-outs.•  Prepare and maintain resident files according to company policies.• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.• Process maintenance service requests.• Actively participate in maintaining good resident relations in the community.• Prepare weekly traffic/renewal status reports.• Keep the advertising and websites file up to date.• Cooperate with other departments within the company.• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager. • If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.• Follow-up on prospective rental leads/visitors. • Process Accounts Payable and Accounts Receivable as instructed. • Performs other duties as assigned. 

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).

Qualifications 

Must have one or more of the following: 

• 4-year Degree 

• 2-year Associates Degree 

• 2 years’ work experience in retail sales or customer related service

Other Qualifications: 

• Professional Appearance 

• Detailed oriented individual with excellent interpersonal skills 

• Knowledge of apartment rental and collection practices 

• Excellent customer service skills as well as sales and marketing skills 

• Organizational and multi-tasking skills 

• Ability to work well with others and ability to work independently 

• Strong written and verbal communication skills 

• Yardi expertise preferred 

Certificates, Licenses, Registrations 

Current driver's licensesARM or CAM preferred
Other Skills and AbilitiesKnowledge of Residential Property Management 

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation. 

Equal Opportunity Employer. Drug-Free Workplace.

                 


D

Drucker and Falk LLC

Headquartered in Newport News, Virginia, we employ over 1,000 team members and service our business commitments from four regional offices throughout Virginia, Maryland, North Carolina and Georgia. We are specialists in all aspects of multifamily property management, commercial brokerage and commercial asset management. Drucker + Falk is recipient of numerous national honors and awards including recently being named as among the "Top Ten Best Places to Work in Multifamily"​ by the Multifamily Leadership Summit. But as third party fee managers and commercial services providers who are proud of our rich history and success in this industry, our source of greatest pride is in the long tenured relationships we continue to enjoy with our clients, many of whom have been with us for more than 40 years when our professional association began with a handshake.
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