Dock Helper - Full Time - GOC

Goodwill Industries of the Southern Piedmont

Posted 2 months ago

Full Time

Charlotte, North Carolina

In Person

Smart Summary

Responsibilities

The Dock Helper is responsible for loading and unloading donated items and salvage from trucks while maintaining a clean and orderly dock area. They also assist with baling salvage and provide support for other warehouse tasks as assigned by management.

Qualifications

You have a high school diploma or GED and at least one year of experience operating a forklift. You are also required to have a forklift operation certification to perform the essential duties of this role.

Must Have Skills for ATS

forklift operation

Job Description

Description

Position starts at $15.50 per hour with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off.

SUMMARY

Maintains the dock area and other areas of a retail operations center by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance from most important to least important.

Loads and unloads donated items, Target, New Goods, and salvage from trucks.  

Moves materials to include bins, bales and other donated items to designated area.

Removes donated items and trash from dumpster area to maintain the site in a clean and orderly condition.

Submits copies of salvage receipts to the Director, Transportation & Logistics

Reports known or suspected security and/or theft problems to the Director, Transportation & Logistics or other member of management.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

ADDITIONAL RESPONSIBILITIES

Assists with the baling of salvage when needed.

Provides backup support for the Truck Helpers or Donation Center Attendants as needed.

Provides support in sorting New Goods to send out to stores.

Performs other job-related tasks as assigned by the Director, Transportation & Logistics

LEADERSHIP COMPETENCIES

To perform this job successfully, an individual must demonstrate the following competencies defined for a Leader within Goodwill’s Leadership Competency Model and in alignment with our Core Values and Strategic Vision:

Mission & Community Oriented: 

  • Commitment to Goodwill’s Mission and Core Values - Actions are in line with Goodwill’s Mission and Core Values
  • Commitment to Inclusion - Works well with people that look and think differently 
  • Community and Service Driven - Wants to help others and make a difference in the community

People Oriented:  

  • Relationship-Building Skills - Builds relationships and works well with others
  • Communication Skills - Listens to understand and answers appropriately
  • Commitment to Development - Completes required training and looks to grow on the job

Results Oriented: 

  • Commitment to Quality Results - Tries hard to meet goals and give outstanding customer service
  • Business Acumen - Makes good choices
  • Stewardship - Takes care of Company property 

Personal Development Oriented:

  • Emotional Maturity - Thinks about how their actions make other people feel and acts appropriately
  • Integrity - Can be counted on and be trusted
  • Capacity for Change - Open to new ideas and ways of doing things

Requirements

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the employee and the work environment characteristics that the employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) and one year experience operating forklift; or equivalent combination of education and experience.  

CERTIFICATES, LICENSES, REGISTRATIONS

Forklift operation certification.

Goodwill Industries of the Southern Piedmont

Established in 1965, Goodwill Industries of the Southern Piedmont is a nonprofit organization that connects people to opportunities to find gainful employment and meaningful work. With more than 25 retail stores and 30 donation sites, Goodwill uses proceeds from the sales of donated goods to fund skills training and employment services offered free of charge to thousands of people in our community each year. Through its retail stores, donation sites, the Goodwill Opportunity Campus, and partnerships with employers and other organizations throughout the region, Goodwill builds pathways for people to uncover their passions, enhance their skillsets, and pursue the life they want to achieve for themselves and their families—creating a brighter future for all.
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