PCNA/Clinical Admin Assistant

University Hospitals

Posted 2 months ago

Full Time

Ravenna, Ohio

In Person

Smart Summary

Responsibilities

The role involves performing basic patient care activities and providing clerical support to ensure efficient unit operations. Responsibilities include monitoring vital signs, maintaining patient records, managing supplies, and assisting with billing and data reporting.

Qualifications

You have a High School Equivalent/GED and possess basic patient care skills, effective communication abilities, and organizational skills. You are also proficient in using basic computer skills and medical terminology, and capable of working with minimal supervision in a patient-focused environment.

Must Have Skills for ATS

venipuncture

EKG

Basic Life Support (BLS)

Medical terminology

patient care skills

Job Description

Portage PACU: Monday-Friday, Day shift

A Brief Overview
 

  • Completes patient care activities & provides clerical support as delegated by the RN. 
  • May perform PCNA and/or administrative assistant during a shift as needed. 
  • Perform duties including, but not limited to: ADLs, vital signs, I & O, 12-lead ECG, bladder scan, hygiene, and venipuncture (where applicable). 
  • Familiarity with using: Wheelchair, EKG equipment, patient assistive devices, and patient care equipment specific to assigned population. 
  • Conducts chart audits as directed by the nurse manager. 
  • Assists with patient data collection and reporting. 
  • Assists with billing functions as needed. 
  • Maintains the patient record (in written and/or electronic format). 
  • Orders supplies for the department as directed by the nurse manager. 
  • Facilitates communication and efficient unit operations. 
  • Orients newly hired PCNAs and/or administrative assistants. 
  • Within the administrative assistant role, provides clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do
 

  • Performs basic patient care tasks as delegated by the RN and assists, under the direction of the RN, in the implementation of the established plan of care.
  • Compassionate in all interactions with patients, families, and peers.
  • Follows established evidence-based prevention guidelines to promote positive patient outcomes.
  • Provides a safe environment in patient rooms and on unit.
  • Facilitates stocking and ordering of supplies for patient care.
  • Assists with unit communication and facilitates unit operations.
  • Acts as a key resource for onboarding and training new team members.

Additional Responsibilities
 

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.


Education
  • High School Equivalent / GED (Required)
Work Experience
  • Prior clinical and or administrative assistant experience. (Preferred)
Knowledge, Skills, & Abilities
  • Basic patient care skills. (Preferred proficiency)
  • Effective communication with people from varied socioeconomic backgrounds. (Required proficiency)
  • Able to organize changing work assignments. (Required proficiency)
  • Flexibility. (Required proficiency)
  • Patient focused. (Required proficiency)
  • Positive, can-do attitude; self-motivated and willing to learn. (Required proficiency)
  • Ability to complete tasks with minimal supervision. (Required proficiency)
  • Ability to cope with stressful situations and adjust to varying workloads. (Required proficiency)
  • Basic computer skills. (Required proficiency)
  • Strong attention to detail. (Required proficiency)
  • Medical terminology. (Preferred proficiency)
  • Able to communicate effectively in English, both written and verbal (Required proficiency)
  • Exposure to patient care equipment specific to assigned population; telephone; nurse call system; pager. (Preferred proficiency)
Licenses and Certifications
  • Basic Life Support (BLS) (Required within 90 Days)
Physical Demands
  • Standing Frequently
  • Walking Frequently
  • Sitting Rarely
  • Lifting Frequently up to 50 lbs
  • Carrying Frequently up to 50 lbs
  • Pushing Frequently up to 50 lbs
  • Pulling Frequently up to 50 lbs
  • Climbing Occasionally up to 50 lbs
  • Balancing Occasionally
  • Stooping Frequently
  • Kneeling Frequently
  • Crouching Frequently
  • Crawling Occasionally
  • Reaching Frequently
  • Handling Frequently
  • Grasping Frequently
  • Feeling Constantly
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Constantly
  • Eye/Hand/Foot Coordination Constantly
Travel Requirements
  • 10%25

University Hospitals

Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
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