Healthy Connections, a Federally Qualified Health Center (FQHC), is seeking a dedicated and detail-oriented Medical Records Clerk to join our team at our Mena Street location in Mena, Arkansas. This position plays a critical role in ensuring the accuracy, confidentiality, and accessibility of patient medical records while supporting quality care initiatives.

Key Responsibilities

• Organize and manage patient health information in electronic medical records (EMRs).
• File, scan, and maintain patient charts and related medical documents.
• Handle requests for medical records with a commitment to timeliness and compliance.
• Collaborate with nursing staff and providers to ensure accurate and efficient documentation.
• Participate in quality improvement initiatives and contribute to maintaining Patient-Centered Medical Home (PCMH) standards.
• Support the coordination of care by working closely with other departments and community health agencies.

Qualifications

• Minimum of one year of experience in a medical or administrative support role.
• Knowledge of HIPAA confidentiality requirements and medical terminology.
• Proficiency in Microsoft Office and familiarity with electronic health records systems.
• Strong organizational, communication, and customer service skills.
• Ability to prioritize tasks, problem-solve independently, and work collaboratively in a team setting.
• Occasional travel may be required.

Benefits of Working with Healthy Connections

At Healthy Connections, we value our employees and offer a comprehensive benefits package, including:

• Competitive salary.
• Generous health, dental, and life insurance plans for employees and their families at discounted pre-tax rates.
• A 401(k) retirement plan with up to 3% company match and profit-sharing contributions.
• Paid Time Off (PTO) package to support work-life balance.
• A four-day workweek to promote employee well-being and flexibility.
• Opportunities for professional development and career growth in a mission-driven organization.

Equal Opportunity Employer

At Healthy Connections, we are an Equal Opportunity Employer and Provider. If you ever feel the need to file a Civil Rights program complaint of discrimination, you can do so through the USDA Program Discrimination Complaint Form, available online at USDA Program Discrimination Complaint Form, or at any USDA office. Alternatively, you can call (866) 632-9992 to request the form. You may also write a letter containing all the required information and send it to the U.S. Department of Agriculture at the address provided on the form.