Job Description
Job DetailsJob Location: Centennial, CO 80122Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.00 - $24.00 HourlyJob Category: Retail
Lawn and Garden Specialist
Since 1978, Big Tool Box has been the family-owned hardware haven where “all the expertise is under one roof,” putting customer service at the heart of everything it does. Spanning five powerhouse categories—Ace Hardware and Tools for every nut, bolt, and power tool imaginable; the Rental & Repair Center to keep projects moving without breaking the bank; the Highlands Garden Center bursting with plants, soil, and green-thumb guidance; the Lawn & Sprinkler Center for flawless outdoor irrigation and landscape solutions; and the Grillin and Chillin Center stocked with premium BBQ grills and all the accessories for perfect backyard cookouts—Big Tool Box remains the go-to destination for contractors, gardeners, grill masters, and DIYers alike.
Job Summary
Act as the primary in-store expert for lawn care, gardening supplies, grass seed, fertilizers, weed control, pesticides, and hand tools
Drive sales through personalized advice, product recommendations, and seasonal lawn/garden solutions for homeowners and landscapers.
Maintain attractive, fully stocked lawn & garden aisles and outdoor displays while ensuring safe chemical handling.
Full-time with evening, weekend, and holiday availability.
Praise worthy customer service is our goal in every customer interaction.
Key Responsibilities
Product Knowledge & Sales
Master specifications, application rates, active ingredients, and safety data for fertilizers, herbicides, insecticides, fungicides, grass seed blends, soil amendments, and hand tools (shovels, pruners, trowels, hoses).
Recommend complete lawn programs (pre-emergent, post-emergent, feed/weed combos) based on grass type, region, soil test results, and weed/pest issues.
Upsell companion items (spreaders, sprayers, gloves, seed starters, mulch) and promote Ace Rewards or bulk discounts.
Customer Consultation & Education
Diagnose lawn problems (brown patches, crabgrass, grubs) via customer descriptions or photos and prescribe step-by-step solutions.
Teach proper mixing, calibration, and application timing; emphasize label compliance and pollinator safety.
Host mini-clinics or one-on-one sessions on seeding, aerating, or tool sharpening during peak seasons.
Merchandising & Inventory
Build eye-catching endcaps and pyramid displays for seasonal pushes (spring seeding, fall weed-and-feed).
Rotate dated chemicals, check for leaks/damage, and maintain FIFO stock rotation.
Conduct cycle counts, scan outs, and reorder popular SKUs; receive and stage pallet deliveries.
Safety & Compliance
Wear PPE during demos (gloves, masks) and train staff on spill response.
Update MSDS binders and ensure all chemical signage meets local regulations.
All other duties as assigned by store management
Required Qualifications and Skills
Education
High school diploma or GED equivalent.
Experience
1+ years in lawn care, garden center retail, or landscaping preferred; state pesticide applicator license a plus (training assistance available).
Skills & Abilities
Strong working knowledge of turfgrass varieties, N-P-K ratios, and IPM principles.
Consultative sales approach with ability to simplify technical info for DIY customers.
Proficiency reading product labels, calculating coverage rates, and using spreader settings.
Comfort with POS, inventory apps, and basic soil pH testing.
Working knowledge of Microsoft Office Products
Physical Requirements
Lift/carry up to 50 lbs repeatedly (fertilizer bags, seed pallets, tool sets).
Stand/walk full shift; bend, kneel, and reach low/high shelves.
Work outdoors in heat, cold, and pollen-heavy environments.
18 years of age or older
Other
Passion for sustainable gardening and helping customers achieve lush lawns.
Availability for weekends and peak spring/fall seasons.
Commitment to BigToolBox’s helpful service and ongoing product education.
Qualifications