Job Overview:

Under direct supervision of the Department Supervisor, this position is in training capacity to determine suitability for control work.

Job Duties:

• Balance employer and self-pay remittances and reports, ensuring all data is entered accurately.
• Learn and have proven ability to maintain employer and self-pay billing rate files.
• Learn to and exhibit the ability to communicate discrepancies with remittances to outside parties.
• Learn to and take over the monitoring and maintenance of employer delinquencies and collection matters.
• Learn, understand and monitor employer collective bargaining agreements ensuring administrative procedures comply with, Trust rules, and federal or state regulations.
• Use customer service skills, both written and telephonic, to provide helpful information, answer questions and resolve complaints.
• Must show continuous improvement, ability to increase volume of workload, ability to work independently, and as a productive team member.
• Provide support to other team members
• Actively learns to perform duties as described for position title "Data Controller" to come out of trainee classification.
• Performs other duties as assigned.

Minimum Qualifications:

• 2 years of general office experience
• Working knowledge of basic office equipment
• Professional appearance with excellent communication skills both verbal and written, to communicate effectively with the public, union representatives, outside agencies, insurance carriers and employers.
• Demonstrates the ability to communicate effectively and professionally with management, coworkers, and staff in other departments.
• Demonstrates ability to keep calm and positive within all communications.
• Proven track record of excellent organizational skills and the ability to multi-task.
• Proven ability to maintain a positive mental attitude under demanding and/or stressful situations.
• Proven ability to accurately and timely review and edit documents.
• Utilize computer and phone systems to be able to effectively perform the essential functions of the position.
• Previous experience utilizing Microsoft office software
• High school diploma or G.E.D

Preferred Qualifications

• 1 years of office experience in an accounting office or in a role that was an accounting capacity
• 2 years of college experience in a related field- do not have to have an associate degree

Physical/Mental Requirements:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet.

WPAS is an equal opportunity employer. We celebrate diversity and strive to continually create the most inclusive work environment for all our employees.