PEAK - Care Coordinator

University of Oklahoma

Posted 2 months ago

Full Time

Tulsa, Oklahoma

Hybrid

Smart Summary

Responsibilities

The Care Coordinator provides social services and care management to non-complex members, including assessments, referrals, and health risk screenings. They collaborate with healthcare providers and maintain timely documentation of all care management activities.

Qualifications

You have a Bachelor's degree in social work or a related healthcare field and at least one year of experience in healthcare and social services. You possess excellent oral and written communication skills, competence in Microsoft Excel, and strong organizational abilities.

Must Have Skills for ATS

Microsoft Excel

Medicare

Medicaid

Basic Life Support Certification

Job Description

Pay Range: Targeted salary $20.00 per hour, based on experience

Benefits Eligible: No

Work Schedule: Monday – Friday 8:00 a.m. to 5:00 p.m., may include some weekends

Travel: Not required

For Best Consideration Date: 

Position Introduction:

HSC Tulsa is hiring a Social Work Care Manager through OU's PEAK Temporary Staffing Service. This position is designed to be temp to permanent hire.

Purpose of Job: The Care Coordinator is responsible for providing care management services to non-complex members.

Major Tasks:

  • Provide social services to members identified for supportive care management services by performing various duties such as assessments, referrals, and care coordination.
  • Complete Health Risk Screens for members in the supportive care group.
  • Evaluate members’ social needs and make appropriate referrals to social organizations for support.
  • Collaborate with members health care providers as necessary.
  • Follow up with assigned members at least quarterly to screen for additional needs.
  • Provide information and educational materials around members disease process, social services, or other identified needs.
  • Complete periodic screenings to assess for members level of care management and make appropriate referrals for more intensive intervention when necessary.
  • Participate in case staffings and interdisciplinary teams.
  • Maintain timely documentation of care management activities in the management information system.
  • Maintain professional communication with care managers, healthcare providers, nurses, and social workers in clinics.
  • Maintain professional follow up with care managers, healthcare providers, nurses, and social workers in clinics to requests for information and assistance.
  • Participate and provide feedback on process changes and updates.
  • Utilize database management, reporting, and information systems to gather data, organize reports, and identify individuals eligible for care management.
  • Other duties as assigned


It is a hybrid position with 2 days in the office required, with Wednesday being one of the required days.

Required Education and Experience:

  • Bachelor’s degree in social work or related healthcare field
  • at least one year of experience in healthcare and social services

Skills:

  • Excellent oral and written communication skills, competence in Microsoft Excel, and excellent organizational skills.
  • Basic knowledge of the principles and practices of social and psychological casework.
  • Basic knowledge of social and welfare resources available in the community, hospitals, and clinics.
  • Basic knowledge of Medicare and Medicaid laws and guidelines, managed care contracts and other legal and regulatory requirements.
  • Ability to analyze and interpret a situation in order to determine a course of action to be discussed with the supervisor.
  • Ability to communicate technical data with the patients, family members, or caregivers.
  • Must have interpersonal skills.
  • Ability to handle stressful situations.

Required Certifications and Licenses:

  • Basic Life Support Certification within 30 days of the hire date in this position.

Department Preferences:

  • Licensed Social Work Associate (LSWA).

Hiring Contingent Upon a Background Check: Yes

University of Oklahoma

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