Assistant Manager

Landmark Theatres

Posted 2 months ago

Full Time

Dallas, Texas

In Person

Smart Summary

Responsibilities

The Assistant Manager oversees daily theatre operations, including staff management, training, and facility maintenance. They are responsible for ensuring compliance with company policies, safety regulations, and delivering a positive guest experience.

Qualifications

You have at least 1 year of management experience and 1 year of customer service experience in a fast-paced environment. You are committed to providing exceptional customer service and possess strong communication skills, with the ability to coach, train, and motivate employees.

Must Have Skills for ATS

cash management

inventory

projection and sound equipment operation

human resources practices

employment law

safety regulations

Job Description

At Landmark Theatres we are Movies and more! We are focused on enhancing your escape through the diversity of our curated content: Films, Music, Sports, Gaming, Live Events, Streaming, etc. Landmark is known for historic theatres as well as those with neighborhood charm and contemporary locations with all the latest amenities.  

We offer all the regular movie concession fare you expect, as well as beer, wine and other spirits at many locations. We are also focused on bringing you state-of-the-art presentation and a safe environment for you to experience it. Going out is a social, interactive experience, and each Landmark Theatre is part of your local community. We interact and engage with our guests, but most of all, we listen.

Essential Duties & Expectations:

Under general supervision of the Theatre Manager, The Assistant Manager will manage theatre operations including, staff management and training and development at both locations.  Qualified candidates will have at least 1 year of management and customer service experience. 

Specific Responsibilities include, but not limited to:

  • Manages day-to-day operations including cash management and inventory
  • Ensures a clean and safe environment by maintaining facility and addressing R&M issues
  • Operates and maintains projection and sound equipment
  • Builds a culture of success through recruiting and retaining top performers
  • Prevents employee relation issues by consistently executing human resources practices; ensure guidelines and processes are adhered to
  • Ensures compliance with employment law, safety regulations, and upholds all company policies and procedures
  • Creates a positive movie going experience through guest engagement and interactions 

Manager Qualifications:

  • 1+ years’ experience in a leadership position
  • 1+ years’ experience in customer service (e.g., retail, restaurant, hospitality, etc.).
  • Strong communication skills (both oral and written)
  • Committed to providing exceptional customer service
  • Ability to work in a fast-paced environment
  • Ability to coach, train and motivate employees
  • Must be available during peak business hours (Nights, Weekend, and Holidays).

Manager Benefits:

  • Competitive salary based upon experience
  • Medical, dental, and vision insurance*
  • 401(k) retirement with company match*

 Must meet eligibility requirements

Salary Range$13—$16 USD

This is an Onsite Position

FOR CALIFORNIA APPLICANTS ONLY: Please read and review our Notice to California Applicants.

Landmark Theatres

Landmark Theatres is a recognized leader in the industry for providing to its customers consistently diverse and entertaining film products in a sophisticated adult-oriented atmosphere. Our theatres showcase a wide variety of films — ranging from Independent and Foreign film to 3-D movies and smart films from Hollywood. Landmark Theatres is the nation's largest theatre chain dedicated to exhibiting and marketing independent films. Since its founding in 1974, Landmark has grown to 35 theatres, 178 screens in 24 markets. Landmark is known for both its award-winning historic theatres, such as Los Angeles' Nuart Theatre. The Del Mar in Santa Cruz and Denver's Mayan Theatre, as well as its more contemporary theatres, including The Landmark at Merrick Park in Miami and The Landmark Theatre Greenwood Village in Denver's Tech Center. With our many avant-garde films, Landmark is at the forefront of independent exhibition. We provide our filmgoers with numerous amenities, including digital projection, a selection of gourmet concession items, as well as Landmark's signature brand of customer service. Innovative Screening Lounges can be found in our Berkeley, Dallas and Los Angeles theatres which include a comfortable, unique seating experience featuring couches and love seats. In honor of Earth Day 2010, Landmark Theatres launched EcoSelect popcorn bags in all of its theatres across the country. Landmark Theatres is part of Cohen Media Group.
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