Night Audit

Genesis Global Group

Posted 2 months ago

Full Time

Lambertville, New Jersey

In Person

Smart Summary

Responsibilities

The Night Audit Front Desk Agent is responsible for managing guest reservations, answering inquiries, and coordinating with housekeeping and maintenance departments. Additionally, the role involves maintaining the tidiness of the restaurant area and preparing the space for morning guests.

Qualifications

You have genuine interest in elite hospitality and are willing to work week and weekend nights and/or holiday nights. You are able to communicate with various departments, make reservations, answer guest calls, and ensure guest satisfaction. Experience with front desk operations and a strong ability to handle physical demands are also required.

Must Have Skills for ATS

Front desk operations

Reservations

Job Description

Lambertville Station Restaurant and Inn is in the heart of Lambertville, New Jersey. As a proud member of Genesis Hospitality, Lambertville Station Restaurant & Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment you walk through the door, and make your experience at Lambertville Restaurant & Inn both enjoyable & memorable!    

Lambertville Restaurant & Inn, is seeking an experienced and team-oriented candidate for the Night Audit Front Desk Agent position. Candidate must have genuine interest in elite hospitality and be willing to work week and weekend nights and/or holiday nights. This is a Full-Time position.

Essential Functions:
•    Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
•    Make reservations or appointments for guests who want to avail themselves of local entertainment or services
•    Answer guest calls and record details of each conversation for future follow-up
•    Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
•    Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
•    Report any accidents or injuries to senior management staff immediately
•    Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager. 
•    Arranging coffee table and all accompaniments for morning guests.
•    Ensuring restaurant area is tidy and in acceptable appearance for all guests. 

Physical Demands: Physical, Mental and workplace Environment Conditions 

•    The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
•    The employee is frequently required to stand and walk
•    Requires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
•    Specific vision abilities required by this job include: close vision, distance vision, color vision & focus

Working Conditions: Workplace Environment Conditions

•    The noise level in this workplace is usually mild to moderate

We Offer:

  • Competitive Salary
  • Flexible schedule
  • Comprehensive training
  • Medical Insurance
  • 401(k) Plan
  • Paid Sick time (NJ)
  • Great Discount Program

And more!!!

Visit us at http://www.genesisbiotechgroup.com

Genesis Hospitality is an equal opportunity employer.

Genesis Global Group

Genesis Hospitality is a collection of restaurants and bars, historical inns and event spaces, bakeries, and boutique hotels. We are committed to crafting exceptional experiences for our guests. Whether it’s fine dining with a breathtaking wine list or a casual pastry, we’re happy to deliver with excellent service and our signature warmth.
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