Genesis Global Group
Genesis Global Group
Posted 2 months ago
Full Time
Lambertville, New Jersey
In Person
Smart Summary
Responsibilities
The Night Audit Front Desk Agent is responsible for managing guest reservations, answering inquiries, and coordinating with housekeeping and maintenance departments. They also ensure the facility is tidy and provide personalized service to guests throughout the night.
Qualifications
You have genuine interest in elite hospitality and are willing to work week and weekend nights and/or holiday nights. You are expected to handle reservations, guest inquiries, and ensure guest satisfaction while maintaining communication with various departments.
Must Have Skills for ATS
reservations
housekeeping
maintenance
event coordination
Job Description
Lambertville Station Restaurant and Inn is in the heart of Lambertville, New Jersey. As a proud member of Genesis Hospitality, Lambertville Station Restaurant & Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment you walk through the door, and make your experience at Lambertville Restaurant & Inn both enjoyable & memorable!
Lambertville Restaurant & Inn, is seeking an experienced and team-oriented candidate for the Night Audit Front Desk Agent position. Candidate must have genuine interest in elite hospitality and be willing to work week and weekend nights and/or holiday nights. This is a Full-Time position.
Essential Functions:
• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately
• Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.
• Arranging coffee table and all accompaniments for morning guests.
• Ensuring restaurant area is tidy and in acceptable appearance for all guests.
Physical Demands: Physical, Mental and workplace Environment Conditions
• The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
• The employee is frequently required to stand and walk
• Requires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
• Specific vision abilities required by this job include: close vision, distance vision, color vision & focus
Working Conditions: Workplace Environment Conditions
• The noise level in this workplace is usually mild to moderate
We Offer:
And more!!!
Visit us at http://www.genesisbiotechgroup.com
Genesis Hospitality is an equal opportunity employer.
Genesis Global Group
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria