Sales Associate with Food Services (Sbarro)

JOB SUMMARY 

 Do you have a passion for great food and friendly customer service? OXXO USA is seeking a dependable and energetic Sales Associate with Food Services to join our team at one of our retail locations featuring Sbarro, a beloved brand known for its NY style pizza.

As a Sales Associate, you’ll help prepare and serve freshly made Sbarro products while creating a warm and welcoming environment for every guest. You’ll play a key role in blending OXXO USA’s convenience excellence with Sbarro—bringing flavorful meals to our customers every day.

KEY RESPONSIBILITIES: 

• Responsible for on-going activities related to the successful operation of a retail store that has a restaurant/food preparation area. 
• Conduct daily activities to ensure efficient store operations. 
• Stock shelves and monitor inventory levels. 
• Maintain a clean and organized store environment. 
• Deliver outstanding customer service and address any customer concerns. 
• Process financial transactions accurately and efficiently. 

 All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations. 

KEY RESPONSIBILITIES

• Prepare, cook, and assemble Sbarro menu items, and other fresh food offerings, following company recipes and quality standards.
• Ensure all food items are made fresh, properly handled, and consistently presented throughout the day.
• Provide excellent customer service—greeting guests, taking orders, answering product questions, and ensuring satisfaction.
• Operate kitchen equipment safely and maintain cleanliness in all food prep and service areas.
• Follow all food safety, sanitation, and temperature control guidelines in compliance with health regulations and company policies.
• Assist with restocking supplies, organizing storage areas, and rotating products to maintain freshness.
• Handle register transactions accurately and efficiently.
• Keep dining and service areas clean, organized, and inviting.
• Promote the Sbarro brand by providing a great experience for every guest.

EDUCATION AND EXPERIENCE

• One (1) or more years of experience in food service, restaurant, or retail with food handling (preferred).
• High school diploma or equivalent (preferred).
• Food handler certification (must obtain within required time after hire).

JOB REQUIREMENTS

• Flexible schedule availability, including nights, weekends, and holidays.
• Ability to stand for long periods, lift and move product, and work in a fast-paced environment.
• Strong communication and teamwork skills.
• Reliable, positive attitude with a focus on great customer experiences.
• Commitment to food quality, safety, and cleanliness.

WHAT WE OFFER

• Competitive pay and employee discounts.
• Opportunities for career growth within OXXO USA and Sbarro.
• A supportive, team-oriented work environment.
• Training and skill development in food service and customer engagement.
• Employee benefits (health, dental, vision, 401k, and more).

 While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. 

Any salary or hourly range listed reflects OXXO USA’s good-faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.