Host/Hostess

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Gringo's New Caney

Posted 2 months ago

Full Time

New Caney, Texas

In Person

Smart Summary

Responsibilities

The host is responsible for warmly greeting guests, managing the restaurant waitlist via the NoWait App, and escorting guests to their tables. They also ensure proper table presentation and provide menus while informing guests of their server's name.

Qualifications

You have exceptional communication and interpersonal skills, with the ability to warmly greet guests and manage wait times using technology like the NoWait App. You maintain high standards of personal hygiene and are capable of reading and presenting information effectively. Previous restaurant experience is preferred but not strictly required.

Must Have Skills for ATS

NoWait App

Job Description

Description

Duties & Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

  • Warmly greet all guests upon their arrival.
  • Open the front door for guests entering or leaving the restaurant when possible.
  • Inspect tables for proper presentation.
  • When the restaurant is on a wait for tables, record the guest’s information in the NoWait App and provide the guest with an estimated wait time.
  • Notify guests via the No Wait App when their table is ready.
  • Accommodate special seating requests whenever possible.
  • Make friendly conversation with guests as you walk them to their table.
  • Upon seating, offer guests a menu and inform them of the server’s name.
  • Handle food: chips and salsa
  • Thank guests as they leave and invite them to return.
  • Attend all scheduled team member meetings

Requirements

Required Knowledge, Skills, and Abilities:

The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Previous restaurant experience is not required but preferred.
  • Ability to read and understand simple instructions.
  • Ability to write simple correspondence.
  • Ability to effectively present information to guests and other team members.
  • Must have exceptional hygiene and grooming habits.

Physical Requirements:

The physical demands described here represent those that a team member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Constant standing/walking
  • Occasional stooping/kneeling
  • Occasional pushing, pulling, lifting, or carrying up to 40 pounds
  • Occasional ascending or descending ladders, stairs, ramps
  • Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
  • Constant receiving detailed information through oral communication
  • Constant talking, expressing, or exchanging ideas using the spoken word
  • Constant clarity of vision at near and/or far distances

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Gringo's New Caney

Gringo’s Mexican Kitchen is a family of full-service Mexican restaurants around the greater Houston area. Sister concept, Jimmy Changas, opened in 2011 with the same passion for Tex-Mex and even a playground, “Jimmy’s Jungle”, for the kids. All restaurants serve the highest quality Mexican food, offer a full bar and are open daily Sunday through Saturday for lunch and dinner. Both restaurant identities are stamped with superior quality products combined with excellent value. For more information, please visit www.gringostexmex.com or www.jimmychangas.com.
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