Membership Sales Associate - Flying Ace Express Car Wash

Express Wash Concepts

Posted 2 months ago

Full Time

Dayton, Ohio

In Person

Smart Summary

Responsibilities

The Membership Sales Associate is responsible for delivering exceptional customer service and educating guests on the benefits of the Unlimited Wash Club. They must meet personal sales targets, upsell products, and ensure smooth operations at the car wash site.

Qualifications

You have a passion for customer service and excellent communication skills, with 1-2 years of experience in a customer-facing role. You are able to work a flexible schedule, including weekends and holidays, and can stand and move for your entire shift, working outdoors in various weather conditions.

Must Have Skills for ATS

Sales

Job Description

Location:

7175 Far Hills Ave, Dayton, Ohio, 45459

Job Description:

Ready to take your sales career to the next level? Join our dynamic team and start earning a competitive hourly rate of $18.00/hour + additional incentive on memberships sales. 

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey.  

At Flying Ace Express Car Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Sales Associate to leadership roles and beyond. 

Why You’ll Love Working Here  

  • Additional incentive on memberships sales  

  • Pay increases tied to training and skill development 

  • Recognition programs 

  • Ongoing training and professional development 

  • Unlimited Wash Club membership 

  • 50% off retail items 

  • Company-provided uniforms 

  • Paid vacation (per Employee Manual) 

Where Clean Cars Begin: Your Role  

As a Membership Sales Associate, your primary focus will be on delivering exceptional customer service while helping customers choose the best car wash options. You'll educate them on the benefits of joining the Unlimited Wash Club, promote monthly unlimited car wash packages, and upsell additional products to existing customers. In addition to these core responsibilities, your workday will also include, but is not limited to: 

  • Sell membership packages and consistently meet or exceed goals set by leadership. 

  • Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs. 

  • Achieve personal sales targets, sign-up goals, and upsell objectives. 

  • Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention. 

  • Greet customers warmly, guiding them seamlessly through the car wash process. 

  • Engage with customers before and after their wash to ensure complete satisfaction. 

  • Handle transactions accurately at the point of sale. 

  • Adhere to all safety protocols and guidelines to prevent accidents and injuries. 

  • Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction. 

  • Maintain a professional appearance in line with company guidelines. 

  • Take on additional responsibilities as assigned by management. 

What You’ll Need to Shine  

  • High school diploma or GED 

  • 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred) 

  • A positive, outgoing attitude and a passion for delivering great guest experiences 

  • Excellent communication skills and a natural ability to connect with others 

  • Ability to multitask in a fast-paced environment while staying focused on guest satisfaction 

  • Must be able to work a flexible schedule, including weekends and holidays 

Work Environment and Physical Demands 

  • Ability to stand and move throughout the site for the entire shift. 

  • Capability to work outdoors in all weather conditions. 

  • Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally. 

  • Must wear safety equipment when required. 

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. 

Express Wash Concepts

Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 39+ locations and growing! Moo Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in four options: Low Fat ($11), Whole ($16), Crème de la Crème ($22), and our best Ceramic 4 Ultra ($26). The Monthly Wash Smart Unlimited Club, starting at $22 a month per vehicle, offers unlimited car washes. Special Fleet pricing is also available. The company’s three-minute, environmentally friendly car wash system features the industry’s best gentle Envirosoft wash material— a closed-cell, soft foam material that safely and effectively removes dirt and road film from vehicles. Envirosoft eliminates the potential of scratching or transferring absorbed sediment from one vehicle to the next. Customer satisfaction is 100% guaranteed. Moo Moo Express currently operates in the following Central Ohio communities including Bexley, Clintonville, Columbus, Dublin, Gahanna, Grandview, Grove City, Groveport, Heath, Hilliard, Lancaster, Marysville, Newark, New Albany, Northland, Pickerington, Polaris, Reynoldsburg, Upper Arlington, Westerville, Whitehall, and more! Moo Moo Express is part of the Express Wash Concepts family of brands, which also include Greater Dayton, Cincinnati, and Indiana-based Flying Ace Express Car Wash, Greater Cleveland, Toledo, Pittsburgh, and Detroit-based Clean Express Auto Wash, Zanesville Ohio-based Bee Clean Car Wash, and Hampton Roads-based Green Clean Express Auto Wash. Recognized as one of Inc. Magazine’s fastest growing US-based private companies, Express Wash Concepts currently operates more than 130+ locations with 1,225+ employees. Home-grown and operated, Moo Moo Express is proud to be an avid supporter of the Central Ohio community. For more information, locations, and hours, visit www.moomoocarwash.com.
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