Product Specialist

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BMW Myrtle Beach

Posted 2 months ago

Full Time

Myrtle Beach, South Carolina

In Person

Smart Summary

Responsibilities

The Product Specialist is responsible for greeting clients, understanding their vehicle needs, and guiding them through the sales process. They must also maintain deep product knowledge and manage sales leads using the dealership's CRM system.

Qualifications

You will be responsible for greeting and guiding clients, understanding their needs, and assisting them in finding the right vehicle. You will need to develop a strong product knowledge base and utilize the dealership's CRM for lead follow-up.

Must Have Skills for ATS

CRM

product knowledge

Job Description

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

What we offer: 

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations, Holiday Pay, PTO pay
  • Career advancement opportunities, promote from within
  • Discounts on products and services
  • Family owned and operated
  • Long term job security
  Responsibilities
  • Greet and guide clients as they appear on the lot to proceed into the sales process
  • Engage in conversation with clients to fully understand their needs and manage expectations
  • Assist clients in identifying the right vehicle to fulfills their wants and needs
  • Continuously develop product and sales acumen to become the vehicle expert. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies
  • Customize vehicle delivery while ensuring that the client understands the vehicle's operational features
  • Follow up daily on all sales leads from a variety of sources using the dealership's Customer Relationship Management System (CRM)
  • Initiate and cultivate enriching and long-lasting relationships with customers
  • Maintain strong knowledge base of all new vehicle makes and model
  • Bring your ‘A game’ along with a positive attitude to work with you every single day
Qualifications
  • Ability to maintain hardworking, high-energy personality throughout the workday
  • Positive can-do mentality, eager to improve
  • Excellent verbal and written communication skills
  • Ability to thrive in a collaborative team setting
  • Effective listening and communication skills
  • Attention to detail in follow-through and closing skills
  • Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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BMW Myrtle Beach

Krause Auto Group, founded in 2023, is an automotive conglomorate based in Georgia, spanning over the southeastern region of the US.
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