Account Services Specialist

S

SC State Credit Union

Posted 2 months ago

Full Time

Columbia, South Carolina

In Person

Smart Summary

Responsibilities

The specialist will provide back office operational support, including processing wires, managing payroll files, and handling remote deposit capture. They are also responsible for researching account activity and answering inquiries from branches and the phone center.

Qualifications

You have experience with back-office operations in a financial institution, including tasks like processing wires, handling chargebacks, and managing deposit capture. You are detail-oriented, possess excellent customer service skills, and have a proven track record of meeting deadlines and working effectively in a team.

Must Have Skills for ATS

Inclearing

Courtesy Pay

IRA

Billpay

Remote Deposit Capture (RDC)

Chargebacks

Wires

Spreadsheet

Job Description

State Credit Union is in need of an Account Services position in the Columbia, SC area. In this position, the candidate will provide back office operational support to our Account Services department in a financial institution environment.

Applicants should be detail oriented and have an excellent work performance history. Candidates must have the ability to multi-task and meet deadlines, have proper telephone etiquette, be able to work well in a team environment, and have excellent customer service and follow through skills. Experience at a bank, credit union, or other financial institution is preferred but not required.

Duties include, but are not limited to:

  • Inclearing, Courtesy Pay, IRA's, Billpay, and Remote Deposit Capture (RDC), Chargebacks, & Payroll files
  • Answer phone calls from branches and phone center related to items posted to members' accounts
  • Verify and input domestic outgoing wires
  • Research account activity
  • Update daily department spreadsheets and ensure the accuracy of the information reported
  • Back up other positions within the Account Services area, as needed

EOE M/F/Disabled/Vet - This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, veteran status, pregnancy, childbirth, or related medical conditions, or any other classification protected by law.

S

SC State Credit Union

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