Front Desk Specialist ($20.20/hr)

Hyatt Vacation Ownership

Posted 2 months ago

Full Time

,

In Person

Smart Summary

Responsibilities

The Front Desk Specialist greets guests, manages sales presentation logistics, and provides refreshments to ensure a high-quality guest experience. They also handle marketing premiums and contribute to team sales goals while maintaining brand standards.

Qualifications

You possess experience in sales or customer service and enjoy interacting with guests. You are available to work a flexible schedule, including weekends and holidays, and can perform the physical demands of the role.

Must Have Skills for ATS

Salesforce

Medical

Dental

Vision

401K

Microsoft Excel

Job Description

Are you looking for a place where meaningful moments are made together?  

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled. 

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 

  • Medical/Dental/Vision/401K opportunities  

  • Travel discounts  

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

As a Specialist Sales Front Desk, a typical day will include:  

  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.  

  • Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.  

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

  • Promotes awareness of brand image internally and externally.  

  • Creates, logs, and expedites premiums (gifts) for site marketing programs.   

Guest Experience and Company Standards 

  • Welcome and greet guests; anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

To Become a Specialist Sales Front Desk:  

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.  

  • Available to work a flexible schedule to include weekends and holidays. 

  • Sales experience preferred.  

  • Position may require background and drug screening, in accordance with state and local requirements. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Hyatt Vacation Ownership

Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations. Complementing a distinctive collection of upscale vacation ownership properties, we deliver a lifetime of great vacations with a range of options to fit every traveler, every year. Hyatt Vacation Ownership (HVO) markets and manages shared ownership resorts. HVO offers travelers both rental and ownership opportunities. Through flexible ownership programs, we give members access to World of Hyatt hotels and resorts, as well as vacation exchange with Interval International. Our work environment respects all people and ideas with the mission to provide authentic hospitality by making a difference in the lives of people we touch every day. Ultimately, we help members and guests reconnect with loved ones and create lasting memories together. Explore opportunities to join our team at www.hvocareers.com
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