Technical Writer and Communications Specialist

Mission Design & Automation

Posted 2 months ago

Full Time

Holland, Michigan

In Person

Smart Summary

Responsibilities

The Technical Writer and Communications Specialist will author, edit, and review technical manuals for custom industrial machinery while partnering with project teams. Additionally, they will support marketing efforts by creating content such as blog posts and case studies.

Qualifications

You have a Bachelor's degree or equivalent experience in English, Communications, or Engineering, coupled with excellent writing, editing, and communication skills. You possess strong technical aptitude, allowing you to synthesize complex technical content and learn new topics quickly, while demonstrating a keen attention to detail and the ability to manage multiple projects efficiently.

Must Have Skills for ATS

MS Office Suite

Adobe Creative Suite

InDesign

Photoshop

Illustrator

Job Description

Mission Design & Automation is seeking a Technical Writer & Communications Specialist to author, edit, and review machine documentation and support company communications. This person will partner with project team members to prepare and ensure accuracy of the technical manual and documentation for custom industrial automated machinery with varying degrees of complexity. This position will also support marketing in the creation of content such as blog posts, case studies, etc.

What you’ll do as a Technical Writer & Communications Specialist
  • Build strong partnerships with project managers, controls engineers, machine builders, and other subject matter experts
  • Collaborate with project teams to fully understand machine functionality and ensure detailed and accurate documentation
  • Write, format, edit, review, proof, and send technical manuals for custom machines
  • Assist in writing and editing internal operational procedures and work instructions
  • Assemble digital and physical instruction manuals and prepare all documentation for delivery to customers
  • Schedule and track documentation tasks to align with machine shipment timelines and project milestones
  • Maintain a comprehensive library of technical terminology and documentation
  • Review documents for consistency, clarity, and alignment with company style guideline
  • Evaluate existing documentation templates and identify improvements
  • Capture machinery photos and videos for internal and external use
  • Work with marketing on content development as needed
  • Support internal team with training and process documentation
This list is intended to be a guideline for activities and is not all-inclusive.

What skills you’ll use
  • Bachelor’s degree or equivalent experience in English, Communications, Professional Writing, or Engineering field with desire to focus on communications
  • Excellent writing, editing and communication skills
  • Strong technical aptitude – ability to synthesize technical content from Subject Matter Experts to create training materials and procedures
  • Excellent work ethic and strong intellectual curiosity – proven ability to quickly learn and understand complex topics
  • Ability to work quickly, efficiently, and handle several projects simultaneously
  • Desire and ability to innovate and improve upon current processes
  • Proficiency with computers including MS Office Suite
  • Strong attention to detail

Skills desired but not required
  • Experience with Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator
  • 1-3 years of experience working in industrial automation, manufacturing, or related industry

Mission Design & Automation

Mission Design & Automation develops custom automation process and equipment solutions that improve production for North American manufacturers. We help companies: Conceptualize, specify, build, program, and install new automation solutions that improve safety, speed, quality, repeatability, traceability and revenue. Companies turn to us for automation integration of systems with all levels of size and complexity. Our team has developed solutions for the aerospace, automotive, construction, consumer goods, data center, defense, e-commerce/logistics, EV, electronics, food & beverage, furniture, and medical device industries, and we are always learning more about expanding automation applications to emerging industries. Some achievements we're proud of: - We're a FANUC Robotics Authorized Systems Integrator - We're a FANUC Certified Service Provider - A member of the Association for Advancing Automation - Awarded 50 Small Businesses to Watch in 2022 by Michigan Celebrates Small Business - Awarded Michigan Top Workplaces 2022 by the Detroit Free Press - Awarded Michigan Top Workplaces 2023 by the Detroit Free Press - Awarded Michigan Top Workplaces 2024 by the Detroit Free Press - Awarded National Top Workplace 2025 by USA Today - Awarded 2025 Co-op Employer of the Year by Grand Valley State University - We’re an International Traffic in Arms (ITAR) Compliant Business - We're an ISO 9001 organization Are you on a mission to transform the future of manufacturing? Join our Team: https://missiondesignautomation.applytojob.com/apply/
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