Shift Lead - Holland (OH0717) (67705)

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MODWASH LLC

Posted 2 months ago

Full Time

, Ohio

In Person

Smart Summary

Responsibilities

The Shift Lead is responsible for daily site operations, including opening and closing procedures and maintaining facility standards. They also lead the team in driving membership sales and ensuring customers receive a legendary car wash experience.

Qualifications

You have excellent customer service and sales experience, with a passion for serving others and educating customers on product value. You are able to work a flexible schedule, including evenings and weekends, and possess strong interpersonal and communication skills to motivate a team in a fast-paced environment.

Must Have Skills for ATS

Sales

Customer service

Job Description

Job DetailsJob Location: Holland, OH 43528Position Type: Full TimeSalary Range: $15.50 Base+Commission/monthTravel Percentage: NoneJob Shift: AnyJob Category: Customer ServiceBe Bold. Be Kind. Be You.   Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round! Key Holders are responsible for the daily operations at a ModWash location with opening and closing site responsibilities. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs. What you’ll do: Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.  Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships. Safely guide and assist guests through the ModWash packages, and membership options. Actively engage with customers pre/post wash to ensure 100% satisfaction. Collaborate with and encourage the team to meet sales goals. Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.  Effectively maintain the on-site equipment and troubleshoot when needed Assist in overseeing the productivity, breaks, and safety of all employees Continuously seek ways to improve the business Ensure compliance with legal requirements and company policies and procedures Ensure facilities are always clean and presentable. What you’ll need: A passion for serving others. Awesome customer service skills, previous sales experience a plus. Outgoing, energetic personality with excellent communication skills.  Strong interpersonal skills. Motivate and encourage your teammates in a fast-paced environment.  Ability to work a flexible schedule including evenings and weekends. QualificationsPhysical Job Requirements: Ability to work outdoors in all weather conditions and seasons Be on your feet for extended periods of time/ the entire work shift Physically able to bend, stoop, squat, kneel, reach, step to perform job duties Ability to carry, lift, push, pull, and move up to 25 pounds Alert and able to maneuver around moving vehicles and equipment Respond quickly to sounds Move safely over uneven terrain and in confined spaces See clearly and respond to dangerous situations Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot Benefits: Base pay plus commission for top three membership plans sold Paid training and coaching Free employee car washes Fun, team-oriented work environment Career advancement opportunities 401K match Medical, Dental and Vision Insurance options ModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   Job Types: Full-time #INDD7

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MODWASH LLC

At ModWash, our goal is to Make Life Shine. We’re an express car wash with a commitment to quality service, professional car care, and doing good for our communities. We like to think that with every wash, we’re delivering something special. Driving a clean car feels good, and we want to spread that feeling of pride across every community we serve.
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