Service Writer
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AAMCO Transmissions and Total Car Care
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Service Writer
AAMCO Transmissions and Total Car Care
Posted 2 months ago
Full Time
Fort Worth, Texas
In Person
Smart Summary
Responsibilities
The Service Writer is responsible for managing shop workflow, ordering parts, and maintaining inventory levels. They also serve as the primary point of contact for customers, providing status updates and coordinating transportation services.
Qualifications
You have 1-3 years of experience in a customer-facing role and possess a strong commitment to customer service. You are capable of multitasking in a fast-paced environment, maintaining workflow, and communicating effectively with customers and team members. A valid driver's license is also required.
Must Have Skills for ATS
Point of Sale system
inventory management
customer service
driving
Job Description
AAMCO Transmissions & Total Car Care is a global leader in transmission and advanced automotive repair services, and we’re growing rapidly. We’re seeking top-tier professionals who take pride in their craft and want to be part of a high-performing team. At AAMCO, we prioritize your development with ongoing training, cutting-edge diagnostic tools, and continued investment in the resources you need to succeed. If you’re ready to take on new challenges and advance your career with a respected national brand, we want to hear from you.
Position Responsibilities:
- Answering phones
- Learning the Point of Sale system
- Ordering parts and inventory
- Maintaining work flow in shop
- Keeping customers updated on the status of their vehicles' repairs
- Coordinating transportation services
- Delivering a high level of customer service
- Work between multiple locations
- Hourly Compensation
- Daytime working hours
- Ongoing training and field support- We offer extensive industry training and career growth opportunities!
- Opportunities for advancement
- 1-3 years experience.
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast paced environment
- Honest, goal-oriented and energetic team player
- Must have valid driver's license
A
AAMCO Transmissions and Total Car Care
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