Team Supervisor (Evenings & Overnights)

W

Wawa, Inc.

Posted 2 months ago

Full Time

Lebanon, Tennessee

In Person

Smart Summary

Responsibilities

The Team Supervisor is responsible for leading shifts, ensuring efficient food and beverage service, and maintaining high standards of customer experience. They also manage inventory, enforce store policies, and provide direction and feedback to associates.

Qualifications

You have a High School Diploma or GED equivalent and are at least 18 years old with reliable transportation. You are able to work various shifts, including weekends and holidays, and possess strong communication and problem-solving skills.

Must Have Skills for ATS

Inventory management

Cash handling

Food service

Retail

Job Description

As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift, you’ll drive execution and make key decisions to keep everything running seamlessly.  

What You’ll Do: 

  • Handle customer inquiries, gather feedback, and support positive customer interactions. 

  • Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service. 

  • Provide direction, feedback, and recognition to Associates, driving productivity and performance. 

  • Enforce safety, security, and store policies, including crisis management protocols. 

  • Manage inventory, stock levels, vendor check-ins, and cash handling procedures. 

Benefits

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.   

  • Eligibility for Wawa Benefits is defined under the terms of the plan(s) 

Qualifications: 

  • High School Diploma or GED equivalent 

  • Must be 18+ years old with reliable transportation 

  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs 

  • Supervisory experience in retail, food service, or fuel industries is a plus 

  • Ability to communicate effectively, solve problems, and build relationships 

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work. 

The hourly range for this position is $19.00 - $21.90 and is commensurate with position, experience, and location.  Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

W

Wawa, Inc.

Here at Wawa, the sky's the limit.​ Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C. We're fast-growing and expanding in 2025 and 2026. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. ​ We're making every day a little more fulfilling—one smile, hoagie, and experience at a time. We know that it's our Associates who put the "wow" in working at Wawa, so we're invested in giving them the encouragement they need to take flight. By providing flexibility and support, at work and beyond, we create an environment where everyone can thrive. We believe that with the right ingredients to grow and build a career—and a little wind beneath the wings—our Associates can reach new heights.​ Guided by our commitment to community, Wawa's 46K+ Associates take pride in putting people first, making days brighter, and bringing joy to our friends and neighbors. With opportunities such as volunteering, charitable giving, and events, we're able to extend care beyond the workplace, building stronger neighborhoods and long-lasting relationships.​ We have benefits that fuel well-being, including:*​ • Employee Stock Ownership Plan (ESOP) ​ • Tuition Reimbursement ​ • 401(k) Plan ​ • Medical/Dental/Prescription Coverage ​ • Flexible Spending Accounts (Health Care & Dependent Care) ​ • Employee Assistance & Wellness Programs ​ • Employee Credit Union ​ • Paid Time Off ​ • Employee Resource Groups • Parental Leave ​ • Wellness Programs ​ *eligibility requirements may apply ​ Got growth goals? Looking for a supportive flock? Soar with us!​
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