Shift Supervisor DF

D

Dufry Careers

Posted 2 months ago

Full Time

Arvada, Colorado

In Person

Smart Summary

Responsibilities

The Shift Supervisor assists management in overseeing daily store operations, including staff training, scheduling, and cash reconciliation. They are responsible for maintaining high customer service standards, managing inventory, and ensuring store housekeeping and security policies are followed.

Qualifications

You have at least one year of supervisory experience in a retail setting and a high school diploma or equivalent. You are adept at managing teams, overseeing daily operations, and ensuring excellent customer service in a fast-paced environment.

Must Have Skills for ATS

cash handling

stock management

customer service

team management

training

loss prevention

time management

multi-tasking

problem-solving

Job Description

Opportunity, growth, and meaningful rewards! We offer: 
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • *401(k) retirement plan 
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.   Advertised Compensation: $21.00 p/h

This Shift Supervisor – Duty Free Job Is for You, If You Enjoy: 

  • Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers 

  • Working at Denver International Airport 

Your Team is counting on you as a Shift Supervisor to: 

  • Provide flexibility to work any day of the week, including weekends & holidays 

  • Work a full-time schedule 

  • Oversee multiple team members 

 
Shift Supervisor Key Responsibilities: 

  • Provides staff training and coaching with team members on a daily basis 

  • conducts store opening/closing/ shift change procedures 

  • Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits 

  • Ensures that staff report to work on time, dressed in clean full uniform, including nametags 

  • Ensures that all staff tardiness and absences are reported to management 

  • Ensures customers are greeted promptly and served by knowledgeable, well-trained associates 

  • Demonstrates effective management of customer queuing 

  • Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes 

  • Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor 

  • Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping) 

  • Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink 

Required Qualifications: 

  • Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors 

  • One or more years working as a supervisor in a retail setting 

  • Experience working in a retail setting 

  • Provides supervision and support to store staff 

  • Works with on-site sales representatives 

  • Approachable and interactive leadership qualities 

  • Ability to work in a fast-paced environment 

  • Good time-management skills and multi-tasking abilities 

  • Good problem-solving skills 

  • High School Diploma or equivalent 

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”). 

D

Dufry Careers

HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. For careers, text HMSHost to 97211 or visit us at careers.hmshost.com
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