D
Dufry Careers
D
Dufry Careers
Posted 2 months ago
Full Time
Arvada, Colorado
In Person
Smart Summary
Responsibilities
The Shift Supervisor assists management in overseeing daily store operations, including staff training, scheduling, and cash reconciliation. They are responsible for maintaining high customer service standards, managing inventory, and ensuring store housekeeping and security policies are followed.
Qualifications
You have at least one year of supervisory experience in a retail setting and a high school diploma or equivalent. You are adept at managing teams, overseeing daily operations, and ensuring excellent customer service in a fast-paced environment.
Must Have Skills for ATS
cash handling
stock management
customer service
team management
training
loss prevention
time management
multi-tasking
problem-solving
Job Description
This Shift Supervisor – Duty Free Job Is for You, If You Enjoy:
Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers
Working at Denver International Airport
Your Team is counting on you as a Shift Supervisor to:
Provide flexibility to work any day of the week, including weekends & holidays
Work a full-time schedule
Oversee multiple team members
Shift Supervisor Key Responsibilities:
Provides staff training and coaching with team members on a daily basis
conducts store opening/closing/ shift change procedures
Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
Ensures that staff report to work on time, dressed in clean full uniform, including nametags
Ensures that all staff tardiness and absences are reported to management
Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
Demonstrates effective management of customer queuing
Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor
Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)
Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink
Required Qualifications:
Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
One or more years working as a supervisor in a retail setting
Experience working in a retail setting
Provides supervision and support to store staff
Works with on-site sales representatives
Approachable and interactive leadership qualities
Ability to work in a fast-paced environment
Good time-management skills and multi-tasking abilities
Good problem-solving skills
High School Diploma or equivalent
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
D
Dufry Careers
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