Guest Service Specialist

Mister Car Wash

Posted 2 months ago

Full Time

Anaheim, California

In Person

Smart Summary

Responsibilities

The Guest Service Specialist is responsible for greeting customers, selling products and memberships, and ensuring a high-quality car wash experience. They must also maintain site cleanliness and collaborate with team members to achieve operational goals.

Qualifications

You have a passion for sales and enjoy making meaningful connections with customers. You are energetic, thrive in a fast-paced environment, and are eager to learn and grow in customer service roles. You are reliable and available for varied shifts, including weekends and holidays.

Must Have Skills for ATS

Unlimited Wash Club membership program

Job Description

Your Day, the Mister Way

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell our products and Unlimited Wash Club membership program.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Enjoy variety, hands-on work, and rewarding days.
  • Keep our sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

  • Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
  • Sell with passion and energy.
  • Love working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Are open to feedback and learning new things.
  • Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what’s needed.

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.

Mister Car Wash

About Mister Car Wash® | Inspiring People to Shine® Headquartered in Tucson, AZ, Mister Car Wash, Inc. (NYSE: MCW) operates more than 400 car washes nationwide and has the largest car wash subscription program in North America. With over 25 years of car wash experience, the Mister team is focused on operational excellence and delivering a memorable customer experience through elevated hospitality. The Mister brand is anchored in quality, friendliness, and a commitment to the communities we serve as good stewards of the environment and the resources we use. We believe that when you take care of your people, they will take care of your customers.
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