Sales Consultant

Felix Chevrolet

Posted 2 months ago

Full Time

Los Angeles, California

In Person

Smart Summary

Responsibilities

The sales consultant is responsible for guiding customers through the vehicle purchasing or leasing process, including product demonstrations and test drives. They also manage sales negotiations, handle necessary documentation, and maintain high levels of customer satisfaction.

Qualifications

You are a personable and self-disciplined individual with excellent communication skills and the ability to learn. You can follow a sales process from start to finish, complete daily tasks including follow-up, and adapt to new challenges.

Must Have Skills for ATS

Sales Process

Customer Relationship Management

CSI Score

Job Description

Description

Sales consultant to assist customers in purchasing or leasing vehicles from our dealership. Their primary role is to guide customers through the entire sales process, helping them choose the right vehicle based on their preferences and needs.

Here are some key responsibilities of an automotive sales consultant:

  • Customer Assistance: Engage with customers to understand their requirements and preferences.
  • Product Knowledge: Familiarize yourself with the specifications, performance, technology, safety features, and pricing of different models.
  • Demonstrations and Test Drives: Arrange and conduct vehicle demonstrations to showcase the features and benefits of specific models. Accompany customers on test drives, addressing any questions or concerns during the experience.
  • Sales Negotiations: Assists in negotiating the sales price, trade-in value (if applicable), and financing options. They work closely with the sales manager and finance department to ensure a smooth transaction.
  • Paperwork and Documentation: Assist customers complete the necessary paperwork for the purchase or lease of a vehicle. This includes preparing sales contracts, coordinating financing applications, and explaining warranty and service agreements.
  • Customer Relationship Management: Provide excellent customer service, ensuring customer satisfaction and loyalty.
  • Maintain a high CSI Score.

Requirements

  • Following sales process from start to finish
  • Complete daily tasks including follow-up
  • Be punctual and reliable
  • Good communication skills
  • Self-discipline
  • Self-starter
  • Adaptability with the desire to learn
  • Personable

Felix Chevrolet

Welcome to Felix Chevrolet, a place where automotive dreams have been fulfilled for 90 years. We want to help fulfill your automotive dream at the most recognizable Chevrolet dealership in America; a place where value and customer service are paramount. Felix Chevrolet is a family-owned business. That means our reputation is on the line every day, whether it's selling a new Chevrolet, fixing a customer's car right the first time in the service shop or having the right part available for the do-it-yourself mechanic. We work hard to protect that reputation, and we do it by focusing on our customers' needs every single day. If you see a vehicle on our website that interests you, please come by for a visit. (If you live in Los Angeles, you need to say you've been to its most historic car dealership at least once, right?) If you have the time, I'll personally show you how we're transforming Felix Chevrolet into the greenest car dealership in the country, and how we plan to be the first "Net-Zero-Energy" car dealer in the state of California. Felix Chevrolet is a very special place that offers honest value and is committed to satisfying your needs. We've been part of the fabric of Los Angeles for 90 years, and we want to share that with you. Stop by and become a Friend of Felix.
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