Retail Sales Consultant

Tailored Brands

Posted 2 months ago

Full Time

Homewood, Alabama

In Person

Smart Summary

Responsibilities

The Retail Sales Consultant is responsible for delivering a world-class customer experience by assisting with merchandise selection and building lasting customer relationships. They also support store operations through visual merchandising, stock maintenance, and accurate processing of transactions.

Qualifications

You possess a passion for customer service and a desire to learn and adapt to new programs. You can effectively consult with associates at all levels and contribute to a positive work environment, all while assisting customers with merchandise selection and post-sale contact.

Must Have Skills for ATS

customer service

merchandising

selling

Job Description

Retail Sales Consultant 
For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.  
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.  
We Have Immediate Openings – Start Right Away!  
  • Competitive hourly rates  
  • Flexible schedules to meet your availability!  
  • Tuition reimbursement  
  • Generous employee discount on first purchase  
  • Ongoing discounts on purchase made at any Tailored Brands store.  

What You Bring:  
  • Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.  
  • Desire to learn and adapt to new programs.  
  • Ability to work well and consult with associates at all levels and contribute to a positive work environment. 

Our Retail Sales Consultants are responsible for all aspects of the customer experience including, but not limited to:  • Engage as a member of a high-performing team through trust, commitment, and a focus on results.  
• Build a relationship with your customer from greeting, answering questions and assisting in merchandise selection through post-sale contact.  
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.  
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.  
• Assist in monitoring and maintain the fitting room areas including returning merchandise to the sales floor as needed. 
• Handle and accurately following standard operating procedures for all customer purchases, exchanged, store credits and returns 
• Ensuring the sales floor in your assigned area is stocked and maintain merchandising guidelines according to specified parameters (color, sizing, and category) 
Physical Requirements  
Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.  
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law. 

Tailored Brands

Our Purpose: We help people love the way they look and feel for their most important moments. Our Values: • Customer-First - We put customers at the center of every decision • Win Together - We rally together to achieve common goals • Better Every Day - We strive for excellence and continuous improvement • Everyone Is Welcome - We value differences and know they make us better • Act With Integrity - We show up with courage to always do the right thing
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