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Front Desk Opportunity! $1000 Hiring Bonus

Remington Hospitality

Posted 2 months ago

Full Time

Omaha, Nebraska

In Person

Smart Summary

Responsibilities

The front desk agent is responsible for greeting guests, managing check-in and check-out processes, and handling reservations. They must also accurately process payments and maintain knowledge of hotel rates and procedures.

Qualifications

You are a guest-focused problem solver with the ability to manage various tasks, including checking guests in and out, handling payments, and managing reservations. You will need to have a working knowledge of the hotel's systems and procedures to provide excellent guest experiences.

Must Have Skills for ATS

Hotel systems

Reservation management

Cash handling

Credit card processing

Job Description

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage credit card information from guests for payment of hotel charges.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Starting at $18.00/hour
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Qualifications

What we are looking for

  • Be guest focused, and a problem solver.
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our guests!

Remington Hospitality

Remington Hospitality is an industry-leading hotel management company driven by people and powered by performance. Since 1968, we have operated with a clear philosophy: focus on being the best, not the biggest. Our teams are dedicated to delivering exceptional hospitality, operational excellence, and measurable value for owners, guests, and associates. We approach every hotel with an owner’s mindset, prioritizing strong rooms margin, house profit, and long term asset value. Through disciplined operations, commercial strategy, and collaborative leadership, our teams consistently drive market share growth and strong financial performance across a diverse portfolio. As we continue to expand, we are also growing our presence in the Caribbean and Latin America (CALA), bringing our performance-driven approach and operational expertise to key international markets and leisure destinations. Our leaders empower teams at every level to deliver high touch hospitality experiences while driving meaningful business results. At Remington Hospitality, we believe great hotels are built by great people and when people perform at their best, so do our hotels. Driven by People. Powered by Performance.
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