Client Service Representative (CSR)

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Interim HealthCare of Wichita

Posted 2 months ago

Full Time

Wichita, Kansas

In Person

Smart Summary

Responsibilities

The Client Service Representative will manage staff scheduling, process referrals, and maintain compliance with operational standards. They will also conduct home visits to update care plans and assist with office administrative tasks like payroll and insurance verification.

Qualifications

You have excellent oral and written communication skills, strong organizational abilities, and computer proficiency. You will assist with scheduling, document job orders, make home visits to ensure client satisfaction, and verify client insurance.

Must Have Skills for ATS

Home care services scheduling

Payroll

Collections

Job Description

Client Service Representative (CSR)

 in Wichita, KS

Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve.

Since 1966, Interim HealthCare has been an employer of choice to CSRs seeking a fulfilling career where management supports them for the meaningful work they do. Our leadership team is comprised of more than 65 percent nurses and medical professionals, so we understand what it takes to deliver exceptional care and stand ready to support you. If that’s the kind of company you thrive in, you are made for this!

Our Client Service Representatives enjoy some excellent benefits:

  • Make a positive impact in the lives of others through the work you do
  • Family-oriented culture that promotes work-life balance
  • Online training, growth and ability to earn CEUs
  • Tuition discounts through Rasmussen University
  • PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

As a Client Service Representative, here’s a big-picture view of what you’ll do:

  • Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
  • Schedule staff and improve the process of client/patient scheduling for home care services
  • Document job orders, receive referrals and assist with staffing orders    
  • Make home visits with patients to ensure updated care plans and client satisfaction.
  • Verify client insurance and assist with office functions such as marketing, payroll and collections

A few must-haves for Client Service Representatives:

  • Excellent oral and written communication skills with clinical and non-clinical staff
  • Strong organizational skills, attention to detail and computer software proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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Interim HealthCare of Wichita

Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It is part of Caring Brands International which also includes UK-based Bluebird Care and Australia-based Just Better Care, both well-known franchise brands in their countries. With more than 530 franchise locations in seven countries Caring Brands International is a global health care leader. Interim HealthCare in the United States is unique in combining the commitment of local ownership with the support of a national organization that develops innovative programs and quality standards that improve the delivery of service. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs. For more information or to locate an Interim HealthCare office, visit www.interimhealthcare.com.
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