Restaurant Host/Hostess
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Avion Hospitality Employee Services LLC
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Restaurant Host/Hostess
Avion Hospitality Employee Services LLC
Posted 2 months ago
Full Time
New Orleans, Louisiana
In Person
Smart Summary
Responsibilities
The host/hostess is responsible for greeting guests, managing reservations, and ensuring a positive dining experience from arrival to departure. They must also maintain the cleanliness of the host stand and operate the POS system as needed.
Qualifications
You have at least one year of customer service experience and the ability to work in a high-volume, flexible schedule environment, including weekends and holidays. You are skilled in operating a POS system, managing multiple phone lines, and possess excellent communication and organizational skills to ensure a positive guest experience.
Must Have Skills for ATS
customer service
POS system
communication skills
organizational skills
Job Description
Description
The Grill Room is seeking a friendly and professional Host/Hostess to join our team. The ideal candidate will be responsible for ensuring a positive first and last impression for our guests by maintaining a professional, pleasant, and helpful attitude while greeting guests, escorting them to their tables, and fulfilling their needs.
Responsibilities:
- Greet guests with a warm and friendly smile.
- Escort guests to their table and present menus.
- Take reservations and manage the waitlist.
- Understand the menus and cocktail service in detail.
- Provide excellent customer service to guests.
- Work in a high-volume environment.
- Work a flexible schedule, including weekends and holidays.
- Answer multiple phone lines and take accurate messages.
- Operate POS system to process payments and manage orders if needed.
- Maintain a clean and organized host stand area.
Requirements
- 1 year of customer service experience.
- Ability to work in a high-volume environment.
- Ability to work a flexible schedule, including weekends and holidays.
- Excellent customer service, written and verbal communication skills.
- Strong organizational skills.
- Ability to work multiple phone lines.
- Ability to operate POS system.
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Avion Hospitality Employee Services LLC
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