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Experienced Veterinary Receptionist

Alliance Animal Health

Posted 2 months ago

Full Time

Orlando, Florida

In Person

Smart Summary

Responsibilities

The receptionist is responsible for maintaining the reception area, greeting clients, and managing patient check-ins and check-outs. They also handle scheduling, answer inquiries, and provide compassionate support to clients during medical visits.

Qualifications

You have a compassionate, calm, and organized demeanor with strong communication skills. You possess computer proficiency and are a self-starter eager to advance your knowledge. A minimum of 1-year veterinary receptionist experience is preferred, and you must be comfortable handling various medical outcomes and supporting clients with emotional needs.

Must Have Skills for ATS

veterinary experience

computer skills

Job Description

Company Description

John Young Parkway Animal Hospital is a 3-doctor progressive veterinary clinic providing excellent care to pets in the greater Orlando, FL area. We are proud to be an AAHA accredited animal hospital! We offer services including: pet examinations and wellness visits, vaccinations, routine check-ups, surgeries, dentistry, pet grooming and boarding! 

Orlando, FL is known for being a top tier choice for tourists and families because of the vast opportunities for fun and sunshine! We are a short 30-minute drive to the fun Disney parks, fantastic restaurants, and incredible nightlife! We are centrally located, and less than an hour to beautiful New Smyrna Beaches!

To learn more about us, click here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $16-$18/hr depending on experience 

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
  • Employee Assistance Program 
  • Paid Vacation and Sick Time for ALL Employees 
  • Paid Bereavement Program 
  • Paid Parental Leave Program  
  • Competitive Compensation  
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program 
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster 
  • Career Development Opportunities 
  • Referral Bonus Program for most positions! 
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
  • *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/. 

Alliance Animal Health

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community. When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.​ Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way. Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.
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