The Floorcare Maintenance Technician role within Real Estate Operations has responsibility for floor maintenance, upholstery cleaning and temporary coverage for routine office cleaning and janitorial services within our Retail and back-office facilities.

In this role you will be provided a portfolio of sites where it will be your responsibility to complete floor maintenance duties that include stripping and waxing, carpet cleaning, and deep cleaning of various floor types.  Work orders will be issued for each location to complete twice yearly. 

Job Benefits:

• Health Benefits
• Tools and supplies all provided
• Use of company vehicle for company business
• Company provided cell phone

Primary responsibilities include: 

• Floor maintenance cleaning of various types of flooring. (VCT, Ceramic tile, carpet, wood, LVT, vinyl sheet goods, rubber tile, and other types at each facility.)
• Use of floor machines and extractors to clean and sanitize flooring and upholstery.  (Chairs, cubicle walls, and other soft fabric materials)
• Traveling to and from facilities within a designated route/radius
• Maintaining all floors and upholstery in the assigned facilities.
• Executing normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
• Closing out work orders upon completion using Computerized Maintenance Management System via cellphone, iPad, or computer access at facilities     
• Communicating in a pleasant and professional manner with internal Colleagues and external Customers            
• Maintaining inventory of cleaning supplies, tools and materials in vehicles 
• Responsibility for maintaining bank supplied vehicle and electronics

Required Skills/Experience:

• Experience in Floor cleaning role, required.
• Ability to provide normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
• Proven customer service experience 
• Demonstrated written and verbal communications skills
• Ability to communicate in English, including reading and writing
• Ability to travel as required
• Ability to lift up to 50 pounds
• Ability to ascend and descend stairs.
• Ability to work under pressure with efficiency and accuracy
• Ability to plan and prioritize workload

Education, Certifications and/or Other Professional Credentials: 

• Valid Driver’s License, required 

Hours & Work Schedule 

Hours per Week: 40

• Possibility of some overtime during evenings and weekends         

Work Schedule: 4:00PM to 2:00AM Monday through Thursday

Pay Transparency 

The salary range for this position is $22.00 - $25.00 per year/per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . 

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.