Patient Access Representative - RHC

Marshall Health Network

Posted 2 months ago

Full Time

Point Pleasant, West Virginia

In Person

Smart Summary

Responsibilities

The Patient Access Representative handles general receptionist duties, including greeting patients, scheduling appointments, and managing telephone inquiries. They are also responsible for maintaining accurate patient records, processing medical documentation, and supporting office operations.

Qualifications

You have a high school diploma or equivalent and preferably one year of experience in a provider office or healthcare setting. You will be responsible for general receptionist duties, managing patient documents, and ensuring accurate demographic information while adhering to various policies and procedures.

Must Have Skills for ATS

Transcription

Medical Notes

Job Description

Rivers Health is seeking a full-time Patient Access Representative in the Regional Health Center. Assists the provider with treatment of patients in the office, handles administrative and nursing duties related to patient care. To maintain high quality of care within an office setting.

The following is a summary of the essential functions of this job.  The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.

  1. General receptionist duties, greeting patients, answering telephones, and scheduling patients.
  1. Scanning patient documents, type correspondence, reports, memos, forms, transcription of medical notes, etc.
  1. Prepares cash receipts for transport to CBO.
  1. Sort and distributes mail, and process forms sent to the clinic.
  1. Maintains current and accurate demographics information on all patient guarantors.
  1. Maintain equipment and supplies needed for job duties.
  1. Adheres to Corporate Policies, JCAHO, Rural Health, Departmental Policies and Procedures, and Personnel Employee Handbook.
  1. Demonstrates excellence in customer service, professionalism and accountability.
  1. Fosters an atmosphere of teamwork and collaboration.
  1. Filling in during co-workers absence. Cover other personnel when they are not here and complete full range of duties.  Cover other areas as needed.
  1. Other duties as assigned.
Qualifications

High school diploma or equivalent.  One year of experience preferred in a provider office or health care setting.  

Marshall Health Network

Marshall Health Network, Inc. is a West Virginia-based not-for-profit academic health system that includes the Marshall Health physician practice; Cabell Huntington Hospital, St. Mary’s Medical Center, Hoops Family Children’s Hospital, HIMG and Rivers Health. We are committed to improving the health and well-being of over one million children and adults in 38 counties in West Virginia, southern Ohio and eastern Kentucky through understanding, respecting and meeting their needs.
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