Service Writer

C

Curtis Lane Holdings LLC

Posted 2 months ago

Full Time

Kernersville, North Carolina

In Person

Smart Summary

Responsibilities

The Service Writer is responsible for generating service revenue and scheduling timely repairs for rental and customer equipment. They must also coordinate work schedules, manage technician productivity, and ensure a clean and orderly shop environment.

Qualifications

You have at least 1 year of experience in service and maintenance, coupled with a strong understanding of business management and product maintenance requirements. You are adept at communicating effectively, resolving conflicts, and coordinating work schedules to drive service revenue.

Must Have Skills for ATS

OEM information systems

product maintenance requirements

Job Description

Description

We need your education, experience and skills to complete our team! When you join our team, you will receive competitive pay, benefits after 90 days, weekends off, paid holidays,  paid time off, employee discounts and more! 

RESPONSIBILITIES:

  • Generate service revenue
  • Schedule and track timely repairs for rental and customer equipment
  • Coordinate work schedules and maintain proper accounting of service technician productivity
  • Effectively delegate tasks and responsibilities
  • Give clear concise direction w/expectations
  • Enforce a clean and orderly work environment in the shop and yard
  • Promote and enforce company policies
  • Promote teamwork between departments and throughout the organization
  • Efficient and responsible use of email and management system
  • Maintain an organized electronic filing system
  • Proficiency with OEM information systems
  • Has a good understanding of product maintenance requirements and typical repairs

Requirements

  • Minimum of 1 year service and maintenance experience
  • Effective communication skills – both written and oral
  • Good conflict resolution skills
  • An understanding of business management

C

Curtis Lane Holdings LLC

Curtis Lane Equipment is an authorized Bobcat® dealer serving North Carolina, Virginia, and Delaware with 10 full-service locations. We offer sales, rental, parts, and service of all Bobcat machines. We realize that it is our job to make your uptime more efficient and it is our mission to provide our customers with outstanding service. From the initial sales consultation to the lifetime care of your machine, our knowledgeable and experienced staff strive to provide industry leading customer service to ensure long, reliable equipment performance. We continuously seek to achieve long-term customer satisfaction by providing the highest quality commercial construction and agricultural products, a quick service response, and value-added products and services that will keep you working, worry free.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria