Lockton values its relationships with its US insurance markets and wholesale intermediaries (referred to as markets) and has a dedicated team focused on strengthening engagement and improving transactional insights and efficiencies. We are seeking a dynamic and detail-oriented Market Operations Analyst to join our team. This role is pivotal in supporting all P&C market management activities, ensuring that our operations are efficient, data-driven, and strategically aligned.  Written and oral communication are essential components of this role.

Key Responsibilities
•    Contract Lifecycle Management: Oversee the entire contract lifecycle, ensuring timely completion and adherence to company standards.
•    Compensation Analysis: Evaluate compensation agreements and present well-founded recommendations for improvement versus market standards. 
•    Performance Tracking: Work with Market Engagement leaders and markets to monitor key goals and objectives.
•    Market Feedback: Solicit and analyze feedback from Series and product line leaders to identify areas for improvement.
•    Data Mining: Extract and analyze MAP and loss data to generate competitive insights. Work with data and analytics practices to understand new developments and evaluate opportunity to leverage for our markets benefit. 
•    Market Analysis: Track and report changes in operations, personnel, and financials for assigned markets.
•    Supplemental Compensation Tracking: Analyze changes in supplemental compensation, focusing on budget adherence.
•    Ad Hoc Analytics: Complete ad hoc analytics requests to support market management activities, including preparing clear, concise summaries for executive meetings and annual surveys.
•    Data Governance: Participate in data governance activities related to market data, ensuring data integrity and accuracy.
•    P&C Data Models: Develop competency in understanding P&C data models to enhance analytical capabilities.
•    Operational Efficiency: Contribute to improving operational efficiency in market management and market security functions.
•    Market Meetings: Participate in market meetings, take notes, respond to inquiries, and promptly address data requests.
•    Compensation Tracking: Track actual vs expected compensation against budget on a quarterly basis.
 

•    Experience: Minimum 1-2 years of experience in data analytics or financial analysis.
•    Technical Skills: Strong proficiency in Excel, including the preparation of tables and graphs.
•    Analytical Skills: Excellent critical thinking skills with the ability to analyze complex data sets.
•    Interpersonal Skills: Strong interpersonal skills with the ability to thrive in a dynamic market environment.
•    Communication Skills: Exceptional communication skills with an “executive” presence.
•    Organizational Skills: Highly effective organizational and time management skills.
•    Industry Knowledge: P&C industry experience is a plus.

Why Join Us?
This role offers the opportunity to thrive in a fast-paced, dynamic industry and deliver critical insights that drive strategic decision-making. As a Market Operations Analyst at Lockton, you will play a key role in enhancing our market engagement, optimizing insurer relationships, and driving operational efficiencies. If you are a proactive, analytical thinker with a passion for data and market analysis, we encourage you to apply and join our dedicated team.
 

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