Donation Specialist

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Goodwill Northern New England

Posted 2 months ago

Full Time

Portsmouth, New Hampshire

In Person

Smart Summary

Responsibilities

The Donation Specialist is responsible for inspecting, sorting, and processing incoming donations while maintaining an organized donation site. They also provide excellent customer service by greeting donors and assisting with the loading and unloading of materials.

Qualifications

You have strong mathematical and literacy skills, along with a flexible schedule that accommodates evenings, weekends, and holidays. You bring a positive and friendly attitude to the workplace and can pass a background check.

Must Have Skills for ATS

power equipment operation

warehouse work

Job Description

Work Location: Portsmouth, NH 

Starting at $16/hour D.O.E.

As a Donation Specialist, you'll become an essential part of our team, providing top-notch customer service and efficiently managing donations. Here's what your role entails:

  • Inspect, Accept, Track, and Sort Donations: You'll ensure all donations find their way to the right place.
  • Outstanding Customer Experience: Greet our donors and lend a hand when needed.
  • Operate Power Equipment: Safely handle power equipment to organize and store donated goods.
  • Categorize and Sort Merchandise: Keep things organized by sorting merchandise into the correct categories while ensuring quality and value.
  • Load and Unload Materials: Help us prepare our donations by loading and unloading materials into containers.
  • Efficient Donation Processing: Process donations throughout the day, keeping our donation site organized and efficient.

Minimum Qualifications:

  • Mathematical and Literacy Skills: We're looking for team members with a solid grasp of math and reading skills who will be your trusty companions daily.
  • Flexible Schedule: If you're the type who can roll with varying hours, including evenings, weekends, and holidays, we'd love to have you on board.
  • Positive and Friendly Attitude: Bring your positivity and a smile to create a fantastic work environment for all of us.
  • Clear Background Check: To ensure we meet agency standards and maintain a safe work environment, a criminal background check must be completed.

Preferred Qualifications:

  • Experience or Certification: prior experience or certification in light manufacturing, processing, or warehouse work is a plus.
  • Thrift or Used Goods Experience: Any prior experience with thrift or used goods processing is a bonus.
  • High School Diploma or Equivalent: If you've completed high school or hold a GED, HiSET, or an equivalent qualification, we consider that a valuable achievement.

What We Offer:

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

  • Medical, Vision, and Dental benefits
  • Generous PTO Plan 
  • Paid Short- & Long-Term Disability.
  • 403(b) retirement plan with employer match
  • 30% Employee discount at Goodwill stores in ME, NH & VT
  • Valuable job training with growth potential and more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

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Goodwill Northern New England

Goodwill Northern New England is a nonprofit that invests in people who need support to achieve their work and life goals. We help people with and without barriers to successful employment – including disability, food or housing insecurity, mental illness, domestic violence, addiction and more – find meaningful employment and reach personal stability. Goodwill NNE revenue helps fund our workforce services, which support more than 10,000 people each year. Of course, our stores also embody our mission to support the Earth through re-use, while offering good jobs and work and life supports to all our teammates. Headquartered in Gorham, Maine, Goodwill NNE has a three-state service area comprised of Maine, New Hampshire and nine northern counties in Vermont. Goodwill NNE is more than *just* a store. We are good people doing good in our communities. Come work with us. We have a lot of fun. And we feel pretty good when we put our heads on the pillow at night.
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