Retail Supervisor

G

Goodwill Northern New England

Posted 2 months ago

Full Time

Portsmouth, New Hampshire

In Person

Smart Summary

Responsibilities

The Retail Supervisor leads a team of associates to achieve sales goals while ensuring smooth operational procedures and opening/closing routines. They are responsible for actively engaging with customers and associates to foster a supportive and inclusive store environment.

Qualifications

You have at least six months of retail experience within Goodwill or over a year of supervisory experience in a retail store. You also possess basic mathematical and computer literacy skills, along with a high school diploma or equivalent, and the flexibility to work varied shifts.

Must Have Skills for ATS

Excel

CPR

First Aid Certification

Job Description

Location: Portsmouth, New Hampshire - Full time and Part time positions available

Goodwill Northern New England — good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

  • Medical, Vision, and Dental benefits
  • Generous PTO Plan 
  • Paid Short- & Long-Term Disability.
  • 403(b) retirement plan with employer match
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Valuable job training with growth potential and more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Job Summary:

As a Retail Supervisor, you'll be a driving force in our business through your leadership and active engagement with associates and customers. Here's what you'll do:

  • Leadership: Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.
  • Team Management: Lead a team of associates, ensuring operational tasks and procedures are executed smoothly. You'll also ensure opening and closing routines are completed while keeping the customer at the center of everything we do.
  • Career Growth: This position is a stepping-stone on your journey to becoming an effective store leader. If you're looking to advance your retail career with an organization that genuinely cares and makes a positive impact on the community, the Goodwill team is the perfect place for you.

MINIMUM QUALIFICATIONS:

    • A positive, friendly attitude to set an example for your team.
    • Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
    • Mathematical and literacy skills to support your job duties.
    • Flexibility to work evenings, weekends, and holidays, based on business needs.
    • Computer literacy to complete your job duties.
    • A high school diploma, GED, HiSET, or equivalent.
    • A criminal background check that meets agency standards.
    • A valid driver's license with a safe driving record and insurance meeting agency standards.

PREFERRED QUALIFICATIONS:

    • An Associate's Degree.
    • Computer experience, including reporting and Excel proficiency.
    • CPR and First Aid Certification.
    • Multilingual abilities are a plus.

G

Goodwill Northern New England

Goodwill Northern New England is a nonprofit that invests in people who need support to achieve their work and life goals. We help people with and without barriers to successful employment – including disability, food or housing insecurity, mental illness, domestic violence, addiction and more – find meaningful employment and reach personal stability. Goodwill NNE revenue helps fund our workforce services, which support more than 10,000 people each year. Of course, our stores also embody our mission to support the Earth through re-use, while offering good jobs and work and life supports to all our teammates. Headquartered in Gorham, Maine, Goodwill NNE has a three-state service area comprised of Maine, New Hampshire and nine northern counties in Vermont. Goodwill NNE is more than *just* a store. We are good people doing good in our communities. Come work with us. We have a lot of fun. And we feel pretty good when we put our heads on the pillow at night.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria