Description

The Donor Partnerships Manager I plays a key role on FamilyForward’s Development team, supporting donor engagement, stewardship, events, and volunteer activities. This position is perfect for someone passionate about mission-driven work, building relationships, and growing a career in nonprofit fundraising. The Donor Partnerships Manager I will help manage a small portfolio of donors, contribute to fundraising campaigns and events, and provide meaningful support to the broader development operations in a fast-paced environment. This is a great opportunity to learn about the art and science of fundraising from a collaborative, experienced team.

FamilyForward is committed to upholding the Organizational Health Anchors that we have set for the agency, including: safety; mindfulness and self-regulation; relational health; cultural diversity, inclusivity, equity, and anti-racism; clinical lens; vicarious trauma and compassion fatigue. 

What puts FamilyForward Out Front:

• Paid time-off for Agency Wellness Week (December 25th to December 31st annually).
• Emphasis on professional learning, growth, and development.
• Diversity of the position gives you opportunities for new experiences.
• Opportunity to work collaboratively with a dynamic team.

How we wholeheartedly take care of our people:

• Medical, dental, and vision coverage for you and your family
• Optional short-term disability
• Virtual medical and mental health care coverage
• Employee Assistance Program counseling services
• Pre-tax medical Flexible Spending Accounts
• Health Reimbursement Account for deductible expenses over $1000 individual; $2000 for families
• 3% dollar for dollar company-matched 403(b) retirement savings account
• Company-paid long-term disability and life insurance
• 10 paid holidays, including 2 floating holidays
• Wellness Week paid time off December 25th – 31st annually 
• Paid vacation time and health and wellness leave
• Education assistance program
• Public Service Loan Forgiveness eligible employer
• Member and active participant in the Hispanic Chamber of Commerce and LGBTQ+
• Chamber of Commerce
• Gateway Empowerment Institute Non-Profit Partner

What to expect on a given day as a Donor Partnerships Manager

• You’ll manage assigned Development staff, including Special Events and Volunteer Coordinator, and donor-volunteer integration efforts as part of donor strategy.
• You’ll develop and execute comprehensive fundraising and donor engagement plans.
• You’ll own and manage a portfolio of 90–150 donors, including cultivation and solicitation. 
• You’ll oversee and be accountable for fundraising events and third-party fundraising efforts.
• You’ll support the cultivation and stewardship of individual, corporate, and foundation donors through personalized outreach, thank-you calls, handwritten notes, and impact updates.
• You’ll manage a portfolio of donors with the goal of deepening engagement and increasing giving over time.
• You’ll maintain a curious, energetic, and mission-centered approach to work and collaboration with others in the department and the agency. 
• You’ll proactively ask how you can support others within the department and across the organization.
• You’ll assist in the planning and execution of donor facing events, including logistics, guest outreach, day of support, and post-event follow up.
• You’ll partner with others as assigned, including the Special Events and Volunteer Coordinator, to support volunteer engagement efforts and provide excellent experience for FamilyForward volunteers.
• You’ll conduct donor research and prepare briefing materials for Development leadership and other team members as needed.
• You’ll collaborate with the Communications and Engagement team to draft donor communications, acknowledgments, and impact stories.
• You’ll maintain accurate and timely donor records and activity notes in the donor database (Raiser’s Edge NXT).
• You’ll help coordinate stewardship touchpoints, including holiday cards, thank you gifts, and milestone recognition.
• You’ll participate in department meetings and contribute ideas to support donor acquisition, retention, and appreciation.
• You will contribute to grant writing initiatives with a focus on learning and growth.
• Other duties and projects as assigned.

You would be a good fit for this position if you: 

• You have a bachelor’s degree or equivalent combination of education and experience in a related field.
• Have 1–2 years of experience (including internships or volunteer roles) in fundraising, communications, customer service, or relationship-based work preferred.
• Have exceptional interpersonal and communication skills, both written and verbal.
• Possess the ability to take initiative, manage multiple tasks, and stay organized in a dynamic, team-oriented environment.
• Have proficiency with Microsoft Office products.
• You are comfortable working with databases and willingness to learn Raiser’s Edge NXT.
• You have enthusiasm for learning, mission-driven work, and developing relationships.
• Have availability to occasionally support events on evenings or weekends.

Knowledge, Skills, and Abilities we look for

• Knowledge of FamilyForward’s mission, programs, and community impact, or the ability to quickly learn and communicate it effectively.
• Ability to be flexible and adapt to changing needs and time pressures.
• A strong customer service mindset and ability to build rapport with donors, volunteers, and community members.
• Curiosity, humility, and a willingness to receive feedback and grow professionally.
• A keen eye for detail and a proactive approach to problem-solving.
• A collaborative spirit with an out-front attitude and comfort working across teams.
• Respect for confidentiality and sensitive donor information.
• Ability to disseminate information clearly and concisely.
• Ability to exercise discretion and sound judgement.

Working Conditions

This position requires sustained periods of work on the computer, including writing/typing. This position requires frequent and prolonged communication with others, in-person and via telephone/virtual conferencing. The employee will be asked to move around rooms or within a space. The employee may be asked to lift and/or move up to 25 pounds, or greater with assistance. The employee must have transportation to all Agency sites, including external locations where events are held. This position occasionally requires evening and/or weekend work. 

FamilyForward is an Equal Opportunity Employer and does not discriminate against employees because of their disability status, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the law. FamilyForward is committed to a diverse and inclusive workplace and will make reasonable accommodations to ensure the success of all employees.

Additional Notes

The statements herein are intended to describe the general nature and level of work performed but are not to be seen as a complete list of responsibilities, duties, and skills required of employees so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.