Customer Service Rep

C

Culligan Ultrapure

Posted 2 months ago

Full Time

Columbia, Missouri

In Person

Smart Summary

Responsibilities

The role involves managing daily customer service operations, including answering calls and scheduling service appointments and route deliveries. Additionally, the position requires maintaining data in NetSuite and assisting with basic bookkeeping and collections tasks.

Qualifications

You have an Associate degree and hands-on customer service experience. You possess excellent customer service skills, basic Microsoft Excel experience, and a general understanding of accounting principles for billing and collections.

Must Have Skills for ATS

NetSuite

Microsoft Excel

Accounts Payable

Job Description

Join Our Team at Culligan Ultrapure – Make a Splash in Your Career!

About Us:

Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Wisconsin, Michigan, Texas, and Iowa since 1962. We are a proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers. With over 40 locations and decades of expertise, we’re passionate about making a positive impact through better water!

Position Description:

Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks.

Job Qualifications:

  • Associate degree preferred with hands-on customer service experience.
  • Route scheduling experience preferred.
  • Excellent customer service skills
  • Basic Microsoft Excel experience
  • Basic understanding of general service installation duties.
  • General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
  • Basic understanding of Accounts Payable process.
  • Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.

Why You’ll Love Working with Us:

  • Competitive pay that rewards your hard work
  • Comprehensive benefits: Health, dental, and vision coverage
  • Paid holidays and PTO to help you recharge
  • 401k matching to secure your future
  • Employee referral program and customer referral bonuses – because great people know great people
  • Education assistance to help you grow your skills

To learn more about this great opportunity go to www.culliganiswater.com

C

Culligan Ultrapure

Culligan Ultrapure specializes in providing water softeners, reverse osmosis systems, water coolers, bottled water, water filtering and softener salt delivery service to area homes and businesses. With over 22 offices across the nation we have seen about every water problem imaginable and take great pride in becoming part of the solution in our community. By joining our respective Water Quality Associations in Indiana, Minnesota, and Texas, we are committed to educating the public about their water supply and how they can achieve better water standards. Better water quality is our goal, whether for whole home filtration, commercial drinking water or well water treatment. We solve many types of water problems and deliver the refreshing, clean and pure water that's become our hallmark. Water treated with Culligan softeners or filtration systems will make an impression on you and your household or work. Culligan Ultrapure is a part of the Driessen Water Inc. family, a privately-held company with over 22 offices throughout the United States. The owners of Driessen Water Inc. proudly trace their family roots back to one of the earliest and most well-known pioneers of water treatment – Emmett J. Culligan – the founder of Culligan Water. Culligan is the brand that has been providing families with a whole home filtration solution for over 75 years. Our mission at Culligan Ultrapure has been to deliver high-quality water treatment products that will benefit every part of our customers' lives. We hope to raise the quality of life by purifying its most essential element: water.
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