2026 Community Branch Internship Program - Danvers
M&T Bank
2026 Community Branch Internship Program - Danvers
M&T Bank
Applications Closed
Posted 5 days ago
Internship
Danvers, Massachusetts
In Person
Smart Summary
Responsibilities
Interns will engage in customer relationship management by identifying financial needs, onboarding new customers, and providing professional service. They will also support branch operations while adhering to internal risk and regulatory standards.
Qualifications
You are currently pursuing a Bachelor's or Master's degree with a minimum GPA of 3.0. You have demonstrated skills in customer relationship management, identifying financial needs, and onboarding new customers, while adhering to established policies and regulations.
Must Have Skills for ATS
Spreadsheet software
Job Description
Overview:
The Community Branch Internship Program is a 10-week summer internship centered around customer service, professional development, career growth and building the necessary interpersonal skills to succeed within Retail Banking. Participants will have the opportunity to immerse themselves into the M&T Bank Culture to gain an understanding of our engagement and belonging efforts along with community initiatives. Interns will gain exposure through guest speakers and industry leaders, workshop trainings, and a built-in network with peers as well as priority consideration for full time opportunities throughout the Bank.
Primary Responsibilities:
Play a key role in Customer Relationship Management through proactive outreach and servicing and will be responsible for identifying financial need of customers and presenting appropriate options, onboarding new customers, and establishing trust with existing customers.
Service our customers to gain fundamental understanding of Retail Banking.
Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank.
Ensure activities adhere to established internal policies and external regulations as applicable.
Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The jobholder works under immediate supervision. The position is for about a 10-week time period from beginning to June to beginning of August.
Supervisory/Managerial Responsibilities:
Not Applicable
Education and Experience Required:
Currently pursuing a Bachelor’s or Master’s degree
Minimum Cumulative GPA of 3.0
Work visa sponsorship not offered for this role
Education and Experience Preferred:
Strong written and verbal communication skills
Proficiency in pertinent software, particularly spreadsheet software
Proven analytical skills
Proven critical thinking skills
Strong organizational skills
Detail-oriented
Location
Danvers, Massachusetts, United States of AmericaM&T Bank
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
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