Busperson, Gemma - Waldorf Astoria Beverly Hills

Hilton

Posted 2 months ago

Full Time

Los Angeles, California

In Person

Smart Summary

Responsibilities

The Busperson is responsible for setting and clearing dining tables, stocking service stations, and assisting food servers with table service. They must ensure all tableware is clean and in good condition while providing friendly and efficient service to guests.

Qualifications

You have a passion for delivering exceptional guest experiences and are adept at setting and clearing dining tables efficiently. You are reliable, able to work various shifts including nights, weekends, and holidays, and possess a strong customer focus to address guest needs.

Must Have Skills for ATS

Food and Beverage service

Table setting

Table clearing

Guest service

Customer service

Job Description

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Busperson to join the Food and Beverage Team at this beautiful property!  

This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes an elevated Mediterranean restaurant, a rooftop restaurant, lobby lounge, and in-room dining.  

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. 

Want to learn more? Hotel Website, Instagram, Facebook 

  • Classification: Full-Time

  • Shift: Dinner Shifts – must be available to  work weekdays, weekends, and holidays. 

  • Pay Rate: The pay rate for this role is $17.12 and is based on applicable and specialized experience and location. 

What will I be doing?

As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
  • Ensure tableware is in good and working condition and report any defects for repair
  • Stock, maintain and clean designated food station(s)
  • Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
  • Retrieve and transport dirty tableware to dishwashing area
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

What are we looking for?

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)  
  • Go Hilton travel discount program 
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

#LI-JP2

Hilton

As the most recognized hospitality brand in the industry, guests around the globe rely on us as a trusted place for their stay. With 600+ hotels located in the world’s most exciting destinations, we are the place where people gather to experience exceptional hospitality, inspiring design, and energizing and often award winning bars and restaurants. We Are Hilton. We Are Hospitality.
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