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Sales and Operations Associate

Eberjey

Posted 2 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

The associate will provide personalized styling and client service while maintaining store operations, including inventory management and merchandising. They will act as a brand ambassador to foster a positive team environment and support overall store performance.

Qualifications

You have prior retail experience with a strong foundation in client service, sales, and relationship building. You are comfortable using retail technology, including POS systems, and possess polished communication skills. You are passionate about client experience and fashion, with a proactive and adaptable approach.

Must Have Skills for ATS

POS systems

KWI

Microsoft Office

Job Description

Sales and Operations Associate

Department: Retail

Employment Type: Full Time

Location: New York City - Gansevoort

Compensation: $17.00 - $23.00 / hour



Description

Eberjey is seeking a highly motivated and energetic Full-Time Sales and Operations Associate to join our dynamic retail team. We are looking for a positive brand representative who is passionate about creating memorable shopping experiences, building genuine customer relationships, and supporting overall store performance.

As a key member of the team, this individual will act as both a client-facing stylist and an operational partner. On the sales floor, you will serve as a trusted brand ambassador - deeply knowledgeable and driving a thoughtful service-driven approach. Behind the scenes, you will ensure seamless store operations through efficient stock management, organization, and merchandising support.

The ideal candidate brings prior retail experience, a strong attention to detail, and a proactive mindset. They are equally comfortable engaging with clients and executing operational tasks, consistently maintaining a polished, organized, and welcoming store environment.

What You'll Do

  • Deliver a personalized, elevated client experience through thoughtful styling, product knowledge, and genuine relationship building. 
  • Build and maintain a loyal client base while representing the brand within the local community.
  • Support seamless store operations though effective inventory management, stock organization, and fulfillment of transfers and shipments.
  • Maintain exceptional visual and operational standards, ensuring the boutique is consistently polished, organized, and client ready.
  • Assist with daily store functions, partnering with leadership to support overall performance and brand initiatives.
  • Act as a brand ambassador, fostering a positive, inclusive team environemnt and upholding the brand's values and aesthetic at all times.


What You'll Need

  • Prior retail experience preferred, with a strong foundation in client service, sales, and relationship building.
  • Passion for client experience, fashion, and community engagement, with a proactive and adaptable approach. 
  • Polished communication skills and a professional team-oriented mindset.
  • Comfortable with retail technology, including POS systems (KWI a plus!), Microsoft Office, and ability to use iPad/laptop.
  • Flexible schedule - ability to work weekends, holidays, and be on call as needed.
  • Ability to perform physical aspects of the role, including standing for extended periods of time and lifting up to 30 lbs.


Eberjey Extras

  • An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
  • Seasoned industry leadership committed to your professional development in the fashion retail industry
  • Competitive pay, generous employee discount, clothing allowance and special perks

Eberjey

Eberjey was created in 1996 by two young women entrepreneurs, Ali Mejia and Mariela Rovito, while in their early twenties, set out to offer a line of underpinnings that was the antithesis of the typical lingerie brand's va-va-voom image. They believed that the layer worn closest to the heart should express joy, love and confidence-- all the things that make a woman truly beautiful. And with those pillars, they laid the foundation of a company for women, by women, whose mission was clear: to make pretty little things that make women feel fabulous. Today that mission is well underway, thanks in no small part to the Press, Hollywood, and Blogosphere, who have embraced the brand with open arms-- featuring it regularly in fashion magazines, blogs, TV shows, and blockbuster films. And of course its fanatical customer base that catapulted the brand from a well-kept secret enjoyed by a few to a lifestyle brand that is enjoyed by many, collected with passion, and gifted with love! Eberjey is sold in over 1,200 specialty stores worldwide, as well as in leading Department Stores. Fabrics and laces are sourced from all corners of the globe in order to find the perfectly soft feel and delicately feminine aesthetic that has come to be known as Eberjey. Achievements: - 2020 Designer of the Year by Salon International de la Lingerie - Miami New Times names Eberjey "Best Swimwear"​ in its "Best of Miami® 2018"​ guide - UKLA WINNER: Lounge & Nightwear Brand of the Year 2015 - Miami New Times names Eberjey "Best Lingerie Store"​ in its "Best of "Best of Miami® 2013"​ guide - Top Minority Business Award by Miami Chamber of Commerce for category "On the Map- Miami & Beyond"​
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