Client Experience Associate

PerLuxe Travels

Posted 2 months ago

Full Time

Philadelphia, Pennsylvania

Fully Remote

Smart Summary

Responsibilities

The associate will assist clients with travel inquiries, bookings, and reservations while maintaining accurate records. They are responsible for providing professional communication via phone, email, or text to ensure a positive client experience.

Qualifications

You are a detail-oriented and enthusiastic individual with strong communication skills, both written and verbal. You are comfortable navigating a computer or smartphone and possess a positive, client-first attitude. No prior experience is required as paid training will be provided.

Job Description

Job Brief: 



Are you a people-person who thrives in a fast-paced environment and has a passion for creating memorable experiences? We’re looking for enthusiastic, dependable individuals to join our growing remote team! We would love to connect with you! We're seeking motivated and detail-oriented individuals. In this role, you'll support clients with booking coordiation, scheduling, and more. 





Responsibilities:



    •    Assisting clients with travel inquiries, bookings, and reservations

    •    Providing timely, friendly, and professional responses via phone, email, or text

    •    Managing scheduling requests and coordinating travel arrangements

    •    Keeping detailed and accurate client records

    •    Ensuring every client interaction leaves a positive, lasting impression





What We Offer:



    •    100% remote...work from anywhere in the U.S.

    •    Flexible scheduling (full-time and part-time options available)

    •    Paid training and continuous team support

    •    A welcoming, growth-focused team culture

    •    Real opportunities to advance within the company





What We're Looking For: 



    •    Strong communication skills, written and verbal

    •    Reliable, organized, and self-motivated

    •    Comfortable navigating a computer or smartphone

    •    Positive attitude and a client-first mindset

    •    No prior experience required, we train the right people!

 

PerLuxe Travels

Tropical getaways, staycations, weekend getaways, you name it, I am here for it! Let me take the stress away of price comparing, private browsers, Google flights, etc. Let’s go over a few details together and I’ll take care of the planning for you!
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